May 16, 2013

21 principles of enterprise architecture for the financial sector
The article lists the most relevant architectural principles for an IT department to follow in the financial market, with details about each principle. These principles are essential for an IT department to take on a strategic role in the company and to indicate actual value generation in IT decisions within an environment where pressure and business decisions are critical.

Q&A: The value of corporate information governance as a business asset
As information continues its transformation into a commodity, companies need to rethink how they manage and protect that asset. Jeffrey Ritter, an attorney expert on law and technology, says the first thing companies need to do is realize that information is property -- and develop the right corporate information governance strategy to protect that property.

CRM pain points: On-premise or in the cloud, still room to improve
The integration between CRM and internal corporate systems is not entirely seamless. Various software purveyors publish their own sets of APIs (application programming interfaces) and there has been significant industry effort to standardize these-but every integration takes on its own flavor and involves some custom configuration. Because the configuration is custom, follow-on maintenance can also become a CRM headache.

A Shortage of Privacy Engineers
Companies are increasingly realizing the importance of designing privacy into their products and services from the beginning. There are numerous cases in which companies have had to scramble to retrofit privacy into existing systems. Many highly publicized incidents have involved social networks whose users were surprised when they realized information they considered private was transmitted to other users, advertisers, or even the public.

Does your cloud vendor protect your rights?
Google was the first out of the gate when it began issuing its Google Transparency Report three years ago. Since then, more cloud vendors, including Twitter, Dropbox and, most recently, Microsoft have followed suit by issuing their own transparency reports. These reports typically provide statistics regarding how often the vendor receives and fulfills government requests to provide access to customer data.

Disaster Recovery as a Service Considerations
Many organizations are exporting certain workloads -- like messaging and collaboration -- to the cloud. You can throw disaster recovery in with them. Many of my clients tell me that they cannot justify paying a hefty price for a secondary DR site to protect against disasters that may never happen. For those clients, DR is a workload that is well suited for the cloud.

Three Traps of Change Practitioners
We must recognize that our character is important to the quality of the process of change. A change practitioner who doesn't understand the impact of both “who we are” and “what we do” in the management of change can fall into one of three traps in which his or her ability to succeed is put at risk: The trap of pride; The trap of hypocrisy; The trap of deceit

FBI trains bank executives on cyberattack threats
Members of the financial industry were taken to over 40 FBI offices around the country to join a classified video conference, according to the FBI's Executive Assistant Director Richard McFeely. Many attacks aimed at online bank services were attributed to Iran, although McFeely did not comment on whether Iran was directly responsible for the attacks, or which banks participated at the conference.

Top Ten Misconceptions about ITIL
"ITIL is since many years the most popular IT Service Management framework out in the market. As an IT professional I use this framework for some time and as an ITSM-consultant and -trainer I am often confronted with some typical misconceptions around ITIL and… I learned over time the limits of ITIL and that it is not the ‘ITSM fruit for everything’." In the following I would like to share my ‘Top Ten List’:

Data Velocity: Why Decreasing Your Time to Insight Matters
Inevitably, greater speed costs more. For this reason, one challenge for CIOs and their colleagues is to determine when non-real-time data can be effectively applied. The aim should be to combine faster and slower technologies and systems to cost effectively solve. ... In today’s global business environment, where volatility has become a constant state, data velocity is the key to securing a competitive advantage. Reducing “the time to insight” is a business necessity.

Quote for the day:

"The pessimist complains about the wind. The optimist expects it to change. The Leader adjusts the sails." --John C. Maxwell

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