March 09, 2016

How to avoid collaboration overload

How your business take advantage of collaboration without pushing your most valuable employees straight into a burn-and-churn cycle? The answer is data, says Duggan. Being able to track projects, collaborative efforts and interpersonal dependencies is key to making sure no one is taking on too much, and that workloads are distributed evenly so that bottlenecks don't occur, he says. Duggan says that the number-1 barrier to operational efficiency is accurate tracking of interdepartmental dependencies. In the past, CIOs and managers would direct their teams to focus solely on their own projects and the result was a very siloed organization; over the past decade collaboration has become the norm and so the emphasis must change to understand the rewards versus the risks in that new mindset, Duggan says.


5 Chrome extensions that reduce distraction while you work

Time online is more likely to kill productivity than enhance it. Think of all the work hours you’ve wasted scrolling through your Facebook feed or going down the Wikipedia rabbit hole. But with the right Chrome extensions, you can minimize these distractions and actually increase your productivity. ... If you don’t like the reports you’re getting from TimeStats, you need this extension. Rather than blocking websites outright, StayFocusd lets you allot the amount of time you can spend on your favorite distractions. But once you reach that limit, the site is blocked for the rest of the day. StayFocusd is very configurable. In addition to blocking entire sites, it lets you control access to specific subdomains, paths, pages, and content


Cyber security tools tend to pile up. Here’s how to rationalize them

Companies often begin the security rationalization process after accumulating a portfolio of tools over the years (i.e. penetration testers, web-application, and code scanners) or through mergers and acquisitions or shifting business strategies. If your organization has typically purchased every tool, the practice is a great way to spot redundancies. For those who have postponed major purchases, the rationalization process will highlight gaps or where too little attention has been paid and there may be vulnerabilities. Put simply, the best rationalization projects enhance new and more customer-centric ways of delivering services by seamlessly integrating IT into business processes - even as demand grows exponentially.


These technologies will blow the lid off data storage

"Very soon flash will be cheaper than rotating media," said Siva Sivaram, executive vice president of memory at SanDisk. Meanwhile, Seagate has demonstrated its heat-assisted magnetic recording (HAMR) for HDDs, which will enable data densities of more than 10 trillion (10Tbits) per square inch. That's 10 times higher than the areal density in today's highest density HDDs. Seagate expects to work with equipment makers in 2017 to demonstrate HAMR products for data center applications, and in 2018 the company expects to begin shipping HAMR drives to broader markets. These recent technology advances are just the latest chapter in the long story of ever-growing storage needs forcing innovations to meet the new demand.


15 Data Security Policies Ignored by Modern Workers

IT isn’t the only department stretched thin. In the past 20 years the economy has grown nearly 60 percent. Corporate profits have increased 20 percent. And wages have stagnated for most Americans. The workday goes from 9 to 7 and the U.S. is among a small club of nations that doesn’t require time off. See the trend? Despite data security policies, everybody is working fast and hard in a dangerous, connected world. At this breakneck speed, IT policies—designed to educate employees and manage risk—are white noise for the modern worker. Clearly, both parties in this relationship have to change—and clearly, that change won’t be easy. In the meantime, IT can buoy data policies with smart technology that does what employees won’t—like continuously back up laptops to ensure business continuity in the face of anything.


Is this the future of the Internet of Things?

Ambient intelligence could transform cities through dynamic routing and signage for both drivers and pedestrians. It could manage mass transit for optimal efficiency based on real-time conditions. It could monitor environmental conditions and mitigate potential hotspots proactively, predict the need for government services and make sure those services are delivered efficiently, spot opportunities to streamline the supply chain and put them into effect automatically. Nanotechnology in your clothing could send environmental data to your smart phone, or charge it from electricity generated as you walk. But why carry a phone when any glass surface, from your bathroom mirror to your kitchen window, could become an interactive interface for checking your calendar, answering email, watching videos, and anything else we do today on our phones and tablets?


The organisation that runs the internet address book is about to declare independence

Barring any last-minute hiccups, though, something remarkable will happen at the meeting. After two years of negotiations, ICANN is set to agree on a reform that would turn it into a new kind of international organisation. If this goes ahead, a crucial global resource, the internet’s address system, will soon be managed by a body that is largely independent of national governments. And some of ICANN’s champions reckon this is just a start. In future, similar outfits could be tasked with handling other internet issues that perplex governments, such as cyber-security and invasions of privacy. The beauty of the internet is its openness. As long as people stick to its technical standards, anybody can add a new branch or service.


Applying the Scientific Method in Data Center Management

Recently, scientists at the State University of New York at Binghamton created a calibrated model of a 41-rack data center to test how accurately one type of software (6SigmaDC) could predict temperatures in that facility and to create a test bed for future experiments. The scientists can configure the data center easily, without fear of disrupting mission critical operations, because the setup is solely for testing. They can also run different workloads to see how those might affect energy use or reliability in the facility. Most enterprise data centers don’t have such flexibility, but they can cordon off sections of their facility as a test bed, as long as they have sufficient scale. For most enterprises, such direct experimentation is impractical. What almost all of them can do is create a calibrated model of their facility and run the experiments in software.


IoT in education: Gonzaga taps ITSM to manage device growth

"The reality of IoT is creeping into organizations ... but it is showing up to college campuses in force," Coppins said. Other EasyVista higher education customers include Fordham University, Samford University, the University of Barcelona and Villanova University.Schools are indeed taking notice of IoT in education, judging from the IoT-focused conference tracks at recent higher education gatherings. In November 2015, the semiannual meeting of the Western Interstate Commission for Higher Education, for example, featured an IoT session. The session's introduction asked, "What do we do when our students arrive on our campuses in Internet-enabled vehicles, wearing Internet-enabled clothing, carrying eight to 10 Internet-enabled devices and with clear expectations that our systems can support them?"


How will blockchain technology transform financial services?

Evangelists say the possibilities are limitless. Applications range from storing client identities to handling cross-border payments, clearing and settling bond or equity trades to smart contracts that are self-executing, such as a credit derivative that pays out automatically if a company goes bust or a bond that regularly pays interest to the holder. Some go as far as to suggest that the technology even offers the potential to disrupt companies that have forged reputations as “disrupters”, such as Uber and Airbnb. At its core, blockchain is a network of computers, all of which must approve a transaction has taken place before it is recorded, in a “chain” of computer code. As with bitcoin — the first application of the technology, applied to money — cryptography is used to keep transactions secure and costs are shared among those in the network.



Quote for the day:


"Data is not information, information is not knowledge, knowledge is not understanding, understanding is not wisdom." -- Clifford Stoll


March 08, 2016

Use a BPM strategy to modernize legacy applications

As is nearly always the case, enterprise architecture may provide an easy path if an "EA model" is available. It would be fair to say that for a major enterprise to modernize legacy applications on a large scale, it should never proceed without first developing an EA model according to one of the established standards such as TOGAF. Where the scope of application modernization projects is more limited, it's possible to recover business process definitions from current applications. Where you have no EA framework for direct BPM mapping, take application workflows and "abstract" them by grouping application features into the business processes they support.


The Other Side of Agile: Ceremonial Development

As you can see, ironically, the Agile Manifesto is very simple. Good Agile practices are much more in the spirit of Kaizen and continuous improvement, as opposed to the sterile doctor prescription of do’s and don’ts that most people associate with Agile. And when I come to realize it, the most successful teams that I’ve worked with have excelled exactly at this — responding and adapting to change. These teams were great at what they did because they had mechanisms in place for the team to continuously improve its own delivery. Truth be told, they weren’talways great because of their code reviews. Or pair-programming. Or Stand-up meetings. Or user stories. These things were sometimes very important in the delivery, but once something becomes routine, it can be hard to take a step back and evaluate if it is still delivering on its value proposition.


Seagate Reveals World's Fastest SSD

Seagate's new SSD is based on the non-volatile memory express (NVMe) interface, which was developed by a cooperative of more than 80 companies and released in March 2011. The NVMe specification defined an optimized register interface, command set and feature set for SSDs using the PCIe interface -- a high-speed serial computer expansion bus standard used in both enterprise and client systems. Intel's SSD 750 series drive, which also uses the NVMe/PCIe interface. The SSD sports read speeds of up to 2,500MB per second or 2.5GB per second. "The unit could be used in an all-flash array or as an accelerated flash tier with hard-disk drives (HDDs) for a more cost-effective hybrid storage alternative," Seagate stated in a news release about the new SSD.


Interview: Laura Galante, FireEye

“How are we not able to solve this problem? Because we don’t have visibility into it? The suspicion is the data is probably sitting there in the private sector because everyone is feeling this too. The perfect marriage was Mandiant sitting there with all of this investigation data and thinking, what if there is something huge here and IP is going out the door? We didn’t know how to think about it, and Mandiant needed intelligence so they hired a few of us out of government to figure out what the data was, how to model and analyse it and that is just what we did.” Galante worked on the APT1 report that was released in February 2013, and this allowed her to see network data on the host side and not just on the network, and understand what malware is sitting there that sends out these alerts.


Breaking the Glass Ceiling in Indian IT Firms

It is not uncommon for women to face unconscious biasness at work, which may impact them negatively and make them feel out of place in a male largely male dominated industry like technology. For instance, unconscious bias can happen when male team members put in long working hours for a project while the female workers may leave the office at fixed times. This can be misconstrued as the male workers contributing more to the project, whereas in reality, both male and female employees could be contributing the same, or the latter even more for that matter. Organizations are now actively working towards mitigating gender bias and bring in more transparency that would make women feel more inclusive. 


Bimodal IT strategy opens up opportunities for innovation

Today's application lifecycle is measured in weeks, not years, meaning neither customers nor employees have the patience for a lengthy software development process. Organizations that are too slow to capitalize on an emerging digital business opportunity lose out to competitors that move quickly. But such a quick process requires using Agile development practices, fostering close cooperation between developers and IT operations, heavily instrumenting applications to measure performance, feature usage and errors, and employing continuous delivery processes that facilitate a steady stream of bug fixes and feature enhancements.


Scrum is Just a Starting Point | The Clever PM

There is certainly value to be had in looking to prescriptive definitions like those found in the Scrum Guide — they provide us all with a common understanding of the component parts of what that particular publisher or consultancy has defined as “Scrum”. It enables us to have intelligent conversations using such jargon words as Product Manager, Scrum Master, Stand Up, Retrospective, and other terms that have only contextual meaning within the world of Scrum. It also provides those who need guidance and assistance in establishing the foundation for Agile practices with some clearly-defined, specifically-actionable, and proven steps to take and ceremonies to implement to achieve their goals.


DHL Asia-Pacific Innovation Centre incubates future logistics technology

“The innovation agenda is not a new one for DHL,” said Mei Pang, vice-president, innovation, solution delivery and service management at DHL customer solutions and innovation in Asia-Pacific. “From an operational point of view, DHL has always known to come out with new things. In 2007, our corporate office in Germany made a decision to invest in a central team to focus on innovation to look at the future of logistics and identify major trends,” Pang told Computer Weekly. “Part of the initiative was to open a conversation with partners, and the approach we take is a very collaborative one where we work with suppliers, customers and academics to focus on the use cases and try to make them practically applicable in our business,” she added. “That concept worked very well in Germany.”


Intel's Pentium Bug Fix Is Proposed as Solution for Dark Pools

The pitch comes as banks have been beset by fines. UBS was fined $14.4 million by the SEC for problems at its private stock-trading platform. Barclays Plc and Credit Suisse Group AG racked up more than $154 million to settle allegations that they misled investors about how their dark pools were managed. Investment Technology Group Inc. agreed to pay $20.3 million for its infractions. Aesthetic Integration was founded by Denis Ignatovich, formerly head of the central risk trading desk at Deutsche Bank AG in London, and Grant Passmore, a mathematician and expert on formal verification.  Passmore said formal verification uses algorithms to analyze other algorithms. Rather than endlessly trying to test possible outcomes, machine reasoning acts like an automated mathematician, creating proofs and theorems to speed up the work.


Testers in TDD teams

The big QA of the Nineties seems history. Many IT organizations have dissolved their QA departments and have spread their testers over Agile teams. However, in many of those teams, the testers are still doing the same manual testing they did in the nineties. Many organizations are therefore still stuck with the same dysfunctional testing they had twenty years ago. The dysfunctionality of Old school QA lies in its excessive use of functional testers. These are professionals specialized in manual testing, but having few technical skills. Their specialization makes functional testers good in 'testing' functionality. However, old school QA has a tendency (and often a commercial interest) to also use these testers to 'check' functionality.



Quote for the day:


"Goals allow you to control the direction of change in your favor." -- Brian Tracy


March 07, 2016

Making Data Easy for Businesses with Cloud Data Services

By taping into these new cloud data services, they can explore data sources, meld data of different types, select the most appropriate analytics tools, and produce actionable insights. And they can do it without necessarily having to engage the IT department and, in some cases, waiting weeks for answers. It’s a drag-and-drop experience. Or, if they choose, they can enlist the IT department to design more sophisticated analyses. At the same time, these new services offer a host of more sophisticated capabilities designed for data scientists and developers—enabling data scientists to analyze complex situations using the most capable analytics tools and providing software programmers and product teams with a dynamic development platform.


Tech Giants Agree: The FBI’s Case Against Apple Is a Joke

While this seems like a natural cause for the technology industry to rally behind, many tech leaders were initially slow to express support for Apple in the matter. As the New York Times reports, several companies also hesitated to support Apple publicly. Some expressed concern over whether this was the right fight to pick, while others worried about public perception. Those concerns appear to have been allayed, at least on the part of the companies who filed Thursday. Their briefs in support of Apple are unequivocal, and use language as forceful as the company’s own.


The Internet of Things Will Make Big Data Look Small

This looming problem is something we’re sure to discuss at Structure Data, scheduled for March 9th and 10th in San Francisco. We’re featuring speakers such as William Ruh of GE, who will talk about the impact the industrial Internet will have on the manufacturing sector; Jerome Dubreuil of Samsung, who will illustrate just how much data connected home devices generate; and a panel of healthcare experts will sort through the dual challenges of the retiring baby boom generation and an explosion in quantified-self health apps. This may sound like a buzzword salad to many of you. But those in charge of the massive players in this market are making moves to get themselves ready for the data deluge from a realized Internet of things.


Government consults on data sharing

“There is huge potential for improving citizens’ lives through data sharing in the UK,” he said. “This consultation will help make sure we get data right and bolster security while making people’s lives better.” The proposals focus on three aims: improving public services, tackling fraud and debt, and allowing the use of data for research purposes. The consultation also looks at access to identified data that is linked and de-identified using defined processes. It said linked datasets can help “gain new insights into the social and economic challenges that citizens and businesses face”.


Can Trust-Based Private Blockchains Be Trusted?

When collusion occurs amongst blockchain parties, they can rewrite their local records regardless of other parties' interests and protestations. Other parties may not even detect that colluders altered the historical record. Even worse, since there is no way to prove which party has the correct record (ie: the objective state of the ledger), the system breaks with multiple objective states and multiple attendant claims to historical record authenticity, none of which are provable. Using dates to prove the correct objective state of the distributed ledger is both useless and immaterial – data can be backdated, after all, it's just ones and zeros that can be rewritten. So, what happens if the parties choose not to follow the rules and fork the historical record of the blockchain? What mechanisms exist for aggrieved parties to respond to collusion, if detected?


Security ops orchestration for a brave new world

There is a massive shortfall in the number of trained security experts to man a typical Security Operations Center (SOC) monitoring the health and safety of a corporation’s digital footprint. It takes almost a decade for security researchers to acquire the skills to defend against modern-day attacks. Frost and Sullivan has forecast a shortfall of 1.5 million trained security experts by 2020. SOC teams, overwhelmed in handling the deluge of low-impact incidents, fail to respond in time or miss altogether early incident alerts flagging serious attacks. There appears to be a solution to deal with this massive human shortfall and empower SOC teams. Serious efforts are afoot to record process as code — or simply put, to use software to automate repetitive but time-consuming tasks while increasing the productivity of individual security experts.


Decentralized Apps: Key Questions from a Bank Innovation Director

Once you start charging fees for use of your dapps, you have to be clear what you are charging for. Are you charging for the license to deploy an own instance of a smart contract and use of the dapp wallet – a bit like buying an app from an App Store? Or for a service provided by an already deployed smart contract? Arguably, since it is really the miners that provide the service of actually executing and validating the transactions, it’s hard to justify charging a service fee for smart contracts, unless there are many value-add off-chain services bundled together with the dapp. Based on that assessment, we may end up with a 'Dapp Store' model, where folks purchase a license to deploy an instance of a well-written, standards-compliant, tested and proven dapp onto a blockchain.


Regulation holds up P2P lenders - British online banking security

Journalists from the BBC have successfully broken into a team member's bank account using what is known as "SIM swap fraud". The scam works by fraudsters informing the victim's mobile network provider that they would like to swap SIM cards — this means the victim's number is transferred to another SIM. The fraudster with the new SIM now has the number registered to the victim's bank accounts, and can therefore receive any activation code sent by the bank via SMS. The genuine phone is blocked, and the criminal uses the codes to get into the customer's account without needing to know their PIN, passwords or banking customer number.


Mine that data to keep that customer

The ability for financial organisations to make the most of data, monitoring and tweaking performance as they go will have a major impact on all areas of business, from the supply chain to marketing. However, the big retail banking institutions sit comfortably behind the fintech start-up challengers whose business models are founded in the cloud, and whose customers are willing to place their trust in this new approach. Real-time data has a big role to play in engaging with consumers, as it enables organisations to understand their customers’ behaviours and attitudes towards their services, and by extension positively influence customer loyalty. High street banks are starting to recognise the need to get better at segmenting consumers into more narrowly-defined groups, and real-time data and the contextual relevance of engagement have vital roles to play here.


BYOD continues to add challenges for IT leaders

Karsten Scherer, global analyst at TEKsystems has seen a trend in recent data surrounding BYOD, but notes that allowing employees to use personal devices presents unique risks to the enterprise. She suggests that businesses have a strong BYOD plan in place, encourage company-wide security awareness, and acknowledge that a significant portion of breaches are often inadvertently caused by employee negligence, rather than criminal hackers. "Every company has a complex ecosystem of systems creating, storing, accessing and analyzing data," she says. "When you extend that ecosystem to include devices outside of your immediate control, that level of complexity increases. You've effectively increased the size of your security perimeter."



Quote for the day:


"Leadership is unlocking people's potential to become better." -- Bill Bradley


March 06, 2016

Why President Obama’s cyber security plan is one (big) piece of the puzzle

Cyber security is a complicated latticework of disparate yet interconnected elements: public and private entities, domestic and foreign agencies and overlapping legal frameworks. Take the Judicial Redress Act, which President Obama signed into law on February 24. In addition to providing limited access to US courts for citizens of certain countries – court access would be conditioned on covered countries permitting the transfer of personal data – the Judicial Redress Act has other international implications, specifically in the context of US-EU negotiations. The finalisation of the Judicial Redress Act was considered by the European Union as a prerequisite to an umbrella agreement, initialed by US and EU officials last September


Can you take the Internet out of the Internet of Things?

Does it really make sense for every device to have a Wi-Fi chip in either itself or in a gateway, or should all devices route through some always-connected gateway? Based on the growing number of “standards,” varying power, range and data rate requirements, it’s evident there is likely not going to be any sort of IoT topological convergence. This is because, in some cases, a device simply needs to report its proximity to a phone (think beacons), or because a device operating in a challenging RF environment struggles with higher frequency radios used by Thread or Zigbee and are not the ideal technical selection. In many cases, a gateway and a variety of sensors makes total sense.


Exploring Banking as a Platform (BaaP) Model

Network effects impact us all on a daily basis, via social networks and other marketplaces. These same social networks and marketplaces, after having gotten us used to interacting with one another in a different way, are now encroaching on financial services, with payments and lending initially being their target. Smartphones, broadband internet, the 24/7 availability of commerce and data, and social networks have made us organize ourselves very differently than in the past. The Millennial generation, weaned on this new paradigm, now have completely different expectations than their parents or grand parents of communication and commerce. There are other reasons why financial services industry incumbents need to shift to a platform strategy.


Meet tech's new odd couple: the CIO and CMO

While both sides recognize the need for alignment and a joint strategic plan, there remains a disconnect in how each party views its contribution, according to a November 2014 Forrester report on CMO-CIO collaboration. For example, the research, spearheaded by Pattek, found that while about 70 percent of the executives in both groups believe their strategic planning process emphasizes enhancing customer acquisition, retention and loyalty, only 61 percent of marketers think the CIO is actively engaged in that process. In contrast, 76 percent of the IT leaders said the CIO plays an active role. In addition, 70 percent of marketers and 66 percent of tech management executives said they agree that marketing technology plans will gain more support and funding if they're developed jointly by the CMO and CIO.


No, your Raspberry Pi 3 won't overheat in everyday use, says its creator

While a typical workload for the Pi might see the demand on the CPU spike momentarily, in the vast majority of use cases these periods of high CPU utilisation will not be sustained for long periods, he said. "In most use cases you see a very spiky performance profile. So what you're looking at is 'Can I run very fast for a second?' or 'Can I run very fast in bunches of 50ms?'." And while putting a case on the board will increase the temperature, again for the typical user it will not drive the board to become hot enough to throttle its speed - he said. Upton explains the throttling behavior as being a consequence of making the Pi's hardware more powerful.


The Amazing Ways Big Data Is Used In China

The Chinese financial industry is quickly adapting into a Big Data-driven model, too. In 2013 a number of legislation changes regarding use of customer data quickly led to an explosion in the use of Big Data analytics by banks, investment funds and insurance companies. In 2012 it was estimated that the entirety of the heavily regulated Chinese banking industry held around 100 terabytes (100,000 gigabytes) of customer data. By March 2014, just one of China’s “Big Four” banks, the state owned Industrial and Commercial Bank of China, was said to have amassed 4.9 petabytes (4,900 terabytes, or 4,900,000 gigabytes) of mostly unstructured data. Just as it is in the west, this data is mostly used for marketing of retail banking products.


Artificial intelligence brings its brains and money to London

Both DeepMind and its successors involve “deep reinforcement learning” – giving computers the tools to draw conclusions based on large amounts of data, in the way that humans make assumptions based on experience. The potential applications are vast, from helping doctors diagnose patients to spotting faults in infrastructure such as transport networks – and other uses that even its inventors are yet to conceive of. But measuring progress in AI is not easy. The layperson usually cites the Turing test, developed by Bletchley Park codebreaker Alan Turing in 1950. It focuses on whether a computer can convince a human in a blind test that they are talking to another human. But that test, says Shanahan, is more about “tricking” people through mimicry than developing AI genuinely capable of learning.


Getting the greatest value from your cyber security budget at the end of the financial year

As the financial year creeps inexorably towards its close, you’re probably thinking about the best way of wringing every last drop of value from your budget. If you’re concerned about information security and how it affects your business, why not make the most of your available resources by implementing a best-practice information security management system (ISMS), based on the international standard ISO 27001? ... The good news is that it’s very likely you already have many of ISO 27001’s controls in place, so bringing your current practices into line with the Standard could well be within your grasp. The best way to determine how much work you need to carry out is to conduct a gap analysis.


What Keyboards Do Programmers Prefer?

As developers, we all have preferences in the tools we use for work: a powerful machine, one (or two) large screens, having the freedom to choose our OS, our IDE, etc.... Yet in most companies, we rarely pay the the same level of attention to keyboards. The one that comes with your computer (PC or Mac, desktop or laptop) is often the default choice and we almost never challenge its quality and usability, even though a keyboard is one of the most basic tools of our job, allowing us to perform most of our everyday tasks. So why neglect the quality (and the look!) of a tool that we use eight hours a day? This article is an overview of all the different choices made by the developers team behind the insurance comparison site LesFurets.com. And you'll see how every one of them has an approach of its own.


Strategy, Not Technology Drives Digital Transformation

The ability to digitally reimagine the business is determined in large part by a clear digital strategy supported by leaders who foster a culture able to change and invent the new. While these insights are consistent with prior technology evolutions, what is unique to digital transformation is that risk taking is becoming a cultural norm as more digitally advanced companies seek new levels of competitive advantage. Equally important, employees across all age groups want to work for businesses that are deeply committed to digital progress. Company leaders need to bear this in mind in order to attract and retain the best talent.



Quote for the day:


"Every time you have to speak, you are auditioning for leadership." -- James Humes


March 05, 2016

IoT will crash and burn if security doesn't come first

It's important to understand the damage lax security can do -- to your company and the industry -- and address IoT security early. Hibbard said he has seen firsthand how a lot of players in the space do not consider security as a competitive advantage. "If you're thinking about buying or making IoT, offshoring it to an APAC region, make no assumptions that they're going to know anything about security. You won't be able to retrofit it, so if you want it, order upfront," he said. ... "Show your work," he added. "You need ... to make sure you're properly documenting processes that you went through; you want to make sure you get credit later. You don't want to say to the FTC that you don't have the records."


Global fintech survey results: 51 experts reveal 2016 trends

Payments tech continues to be top of mind for the influencers – followed by security and lending. In 2014, the respondents predicted security technology will be the hottest sector in fintech, however, the sector continues to have a large gap between what is available and what is needed in the market, with a huge interest predicted to continue into 2016. ... 43% of the respondents thought Blockchain adoption by banks will be the single largest trend of 2016. Larger deal sizes, an increased geographical spread and capturing the unbanked market followed with almost an equal amount of interest as the key highlight for the coming year.


Cashless societies: The pros and cons

Thanks to its aggressive adoption of IoT, Sweden is on its way to becoming the world’s first cashless society, according to a study from Stockholm's KTH Royal Institute of Technology. Currently, 80% of payments in the country are made by cards. By the end of 2014, four out of every five transactions in Sweden was cashless. Swedes mainly use debit cards (pin required) and the mobile payment app Swish, which is largely responsible for the nation’s decreasing circulation of cash. Eric B. Delisle, founder of the cyber security company ICLOAK, says the more citizens use cashless systems, which require a computer or device, the more people who have preferred living in an analog world will be pushed into the 21st century. This means new security measures will be needed.


Popular WordPress Plugin Comes with a Backdoor, Steals Site Admin Credentials

The hacker's alterations made sure that he was able to control user login, creation and edit commands, intercepting user data before being encrypted, and sending the user's cleartext passwords to wooranker's server. Furthermore, wp-options.php also created an admin account on the infected website, with the credentials support / support@wordpresscore.com, which he could use if anything else failed. All of this meant that wooranker would always have an admin account on all infected websites, and he would always be notified of what passwords users were using when accessing infected sites.


Bridging the operational technology and Internet of Things divide

By its very nature, a connected world has zero tolerance for downtime yet IoT does not only change the requirement for systems availability; it significantly increases the threat landscape, creating greater security risks and challenges. Indeed, while IT may be willing to accept the fact that a very high proportion of organisations (80%) have experienced outages over the last three years, this fact will not play well within OT, which has actively embraced predictive monitoring in order to achieve 100% uptime. Moreover, organisations are also missing out on essential business information. By failing to consolidate OT into the core network, organisations cannot enable CxOs to take advantage of a depth of real-time analytics that should be informing changes to every part of the building, estate and production systems.


The Trends Disrupting The World of Financial Technology

The battle already underway will create surprising winners and stunned losers among some of the most powerful names in the financial world: The most contentious conflicts (and partnerships) will be between startups that are completely reengineering decades-old practices, traditional power players who are furiously trying to adapt with their own innovations, and total disruption of established technology & processes ...  The blockchain is a wild card that could completely overhaul financial services. Both major banks and startups around the world are exploring the technology behind the blockchain, which stores and records Bitcoin transactions. This technology could lower the cost of many financial activities to near-zero and could wipe away many traditional banking activities completely.

How hackers attacked Ukraine's power grid: Implications for Industrial IoT security

Some aspects of the Ukraine cyber-attack remain opaque -- specifically, whether a modular component called KillDisk (a hard disk wiper) actually caused the power outage, or whether it simply made it impossible to restore the compromised systems using SCADA protocols. As if further evidence of a political motive was required, researchers at security companyTrend Micro recently reported that the same combination of BlackEnergy and KillDisk "may have been used against a large Ukrainian mining company and a large Ukrainian rail company" around the same time as the attacks on the power utilities. Whether the perpetrators' ultimate goal was to destabilise Ukraine via coordinated cyberattacks on its critical infrastructure...


Software - Looking into the Future

dominates. Software is changing practically all industries and is the major driver of innovation across all industries. While we used to distinguish components, systems, and services, we today see flexible boundaries driven entirely by business cases to determine what we should package, at which level, and in which component, whether it’s software or silicon. ... Software is getting more complex, more connected, and more life-critical. This complexity’s sources are hidden in the nature of software, which often consists of many components from different vendors and runs on hardware manufactured by different vendors. Also, software teams frequently are multifunctional, and team members are responsible for many activities such as planning, developing, and executing plans, roadmaps, and strategies—without adequate training.


Scrum with Trello

Trello recently passed the 10M user mark and is fast becoming a popular tool for Agile teams of all flavours. Its simplicity and the great web and mobile experience seem to win some teams over versus other more complex solutions out there. It is also pretty un-opinionated on how you use it, which can lead to some confusion as to how best to implement a Scrum process in Trello. I've been talking to a lot of people over the last year about how they're using Trello for their Scrum and Kanban processes, as well as reading everything I could on the internet relating to running Agile processes in Trello. So, today I present to you with the fruits of that labour:


An AI way to make call centre interaction less hideous?

What makes this interesting though, is that it is very different to the usual visions of AI in customer service. These tend to focus on Virtual Assistants – by the likes of Nuance and IPSoft – which want to replace real agents with digital ones wherever possible.In this scenario AI is used to help machines learn from human interactions and these solutions have become part of the “robots stealing our jobs” debate. It is not as cut and dried as many make out, of course. And individuals involved in this type of tech argue that employing Virtual Assistants simply frees up human employees for more sophisticated forms of customer interaction. Yet Farmer is adamant: “We’re the first people to use AI to improve quality [in customer service].”



Quote for the day:


"Authentic leaders will sometimes push and sometimes pull but either way, they will always keep things moving." -- @LeadToday