April 14, 2014

Heartbleed bug denial by NSA and White House
"[The] NSA was not aware of the recently identified vulnerability in OpenSSL, the so-called Heartbleed vulnerability, until it was made public in a private-sector cyber security report," NSA spokeswoman Vanee Vines said in an email, adding that "reports that say otherwise are wrong." A White House official also denied the US government was aware of the bug. "Reports that NSA or any other part of the government were aware of the so-called Heartbleed vulnerability before April 2014 are wrong," White House national security spokeswoman Caitlin Hayden said in a statement.


Tech Bytes: IT Governance For Small Businesses - Constraints
There is a perception that IT Governance best suits for large organizations and small organizations tend to ignore it considering the efforts and resources that is required in practicing the IT Governance within. But IT Governance is equally important for smaller organizations as well, so that the IT function however small it is deliver maximum value for the business and at the same time to keep the risk exposure to the minimum. Existing frameworks like COBIT are too extensive for small businesses to use in implementing IT governance. These frameworks however are too complex and costly to implement and small businesses may consider it a bigger battle to implement and manage such framework.


Google quashes 31 vulnerabilities, restores Metro mode 'steppers' with Chrome 34
Chrome 34 also debuted a tweaked version for Windows 8.1's "Modern," née "Metro" mode, responding to critics who had blasted Google for adopting a non-standard scrollbar they said made it harder for them to navigate pages. Those grievances had focused on two: Chrome's scrollbars were significantly thinner, and Google dumped the scroll arrows, also called "steppers," within the scrollbar. Google quickly recanted the stripping of steppers, and just days after the new Metro-mode user interface (UI) appeared, said it would restore them in Chrome 34. The company made good on that promise this week.


Aereo Founder: If We Lose, 'We Have No Plan B'
Chaitanya “Chet” Kanojia is defiant. Losing isn’t even on his radar. He has no Plan B. Maybe he’s in denial, or maybe he’s just that unflinchingly confident. Either way, the serial entrepreneur is dead-set on expanding his controversial Aereo streaming TV service into 50 new coverage areas, even as he braces for a Supreme Court showdown later this month against the major broadcasters who claim the disruptive startup is illegally ripping off their copyrighted content. It’s almost as if he’s acting like it’s not happening, even announcing yesterday that Aereo subscribers, who can already watch and record live broadcast television on their smartphones, tablets, computers, and smart TVs thanks to him, will also be able to do so via Google Chromecast starting on May 29.


The Data Analytics Handbook
“Data Analytics Handbook” is a new resource meant to inform young professionals about the field of data science. Written by a group of students at UC Berkeley: Brian Liou, Tristan Tao, and Elizabeth Lin, Edition One of the book includes in-depth interviews with Data Scientists & Data Analysts at: Facebook, LinkedIn, Yelp, BigML, Cloudera, and many more. Edition Two includes interviews with CEOs and Managers from Y-Hat, BigML, Cloudera, Mode Analytics, Flurry, and many more. This compelling resource answers common questions such as: What exactly do the sexy “Data Scientists” do? We start with this simple question. What other professions are there in Big Data?


Australia depending on vulnerable 'cyber' environment: DSTO
"The program will support the monitoring, management and protection of Australia's cyber enabled enterprise." it said. "It will focus on aiding, enhancing and future-proofing the Australian Cyber Security Centre (ACSC) capability; advanced tools and techniques particularly for ACSC transition of technology and processes to national networks; and establishing national S&T workforce and skills that are relevant and responsive to operational cyber security needs." The new policy is expected to incorporate much of 2009's National Security Science and Innovation Strategy, but provide a greater focus on online security, stronger defence, improvement of foreign affairs and countering terrorism and organised crime.


Tests Confirm Heartbleed Bug Can Expose Server's Private Key
Security experts thought it might be possible that the private key could be divulged by exploiting the Heartbleed flaw, which may have affected two-thirds of the Internet and set off a mad scramble to apply a patch that fixes it. "This result reminds us not to underestimate the power of the crowd and emphasizes the danger posed by this vulnerability," wrote Nick Sullivan of CloudFlare on the company's blog. By obtaining the private key for an SSL/TLS certificate, an attacker could set up a fake website that passes the security verification.


Agile is not Dead, it's Morphing
There is a requirement to articulate the enterprise requirements for agility as a reference architecture for business agility. In today’s fast moving world core architecture for the business, services, implementations, technology and deployments needs to be: under continuous development using Agile principles; derived from the assessment of business needs for response to change, and constantly updated to reflect competitive and technology opportunities and threats; mapped to service architectures, patterns, policies and modernization strategies; and modeled using MDA/MDD to allow delivery as consistent architecture runways for portfolio and demand management, programs and projects.



Cloud security challenges go all the way to the board
So how should businesses go about security risk management when considering cloud service providers? Those considering the cloud can be confronted by providers that only offer opaque visibility into how they manage security and data. But isn't that scenario also true when assessing a provider of closed-source software or an outsourcer that offers assurances based on service level agreements?  The customer needs to build a framework to assess a provider and compare them with rivals but not overburden the provider with assurance requirements.


Employers more likely to take on young people with work experience
The survey revealed that almost half (49%) of employers would consider creating new roles for young people who impressed them during work experience placements. Skills and enterprise minister Matthew Hancock said: “Creating more opportunities for young people to gain experience and confidence is crucial if we want to help them secure employment. Traineeships could be the difference which gives these young people their first break, unlocking their potential and giving them the work experience employers are looking for.



Quote for the day:

"There are risks and costs to action. But they are far less than the long range risks of comfortable inaction." -- John Fitzgerald Kennedy

April 13, 2014

MediaFire offers 1TB of cloud storage for $2.50, 50GB for free
As with other file-sharing services, MediaFire allows multiple users to collaborate on projects by sharing folders and files and offering controls on who can edit and who can view content. Users can invite others to connect through the service by sending a link through Facebook, Google+, Twitter, Pinterest, Bloggr or email. There is also embedded-link sharing for online blogging platforms. The application also has an "Activity Feed" that keeps track of a user's activity on MediaFire, including updates to files made by other users, new files received and system status messages.


Five Car Technologies That Will Forever Change How We Drive
Ten years from now, cars may still look and drive just like the cars on the road today. But in between that time and now, we’re likely to see some major changes in automotive technologies being integrated into 2015 models and beyond, redefining the relationship between car and driver beyond hand on wheel, foot to pedal… even relieving us of these current driving responsibilities.


Change Resistance is a Myth!
Yes, that’s right! I believe change resistance is a myth. It’s an easy way for those leading change to blame the organization for not changing. I’m going to suggest that as a change agent, the buck stops with you. To be effective with “Big Change” you will need to be adept at influencing change and make this #BPMshift. If your organization isn’t changing – examine your tactics. If you gave someone in your organization 10 years of salary, do you think they would change? When an employee gets married, has a baby or moves – do they change? Of course they do!


900 Years of Tree Diagrams, the Most Important Data Viz Tool in History
While the impulse to visualize is more alive today than ever, our increasingly technological society may be outgrowing this enduring representational model. “Trees are facing this paradigm shift,” Lima says. “The tree, as a representational hierarchy, cannot accommodate things like the web and Wikipedia–things with linkage. The network is replacing the tree as the new visual metaphor.” In fact, the idea to do a collection solely on trees was born during Lima’s research on his first book–a collection of visualizations based on the staggering complexity of networks.


NSA Secretly Exploited Devastating Heartbleed Bug for Years
And Friday afternoon, Bloomberg reported that the National Security Agency has been aware of and actively exploiting the Heartbleed bug for at least two full years, citing "two people familiar with the matter." Ironically, the report comes on the same day that the U.S. Department of Homeland Security issued a warning about Heartbleed, stating that "While there have not been any reported attacks or malicious incidents involving this particular vulnerability confirmed at this time, it is still possible that malicious actors in cyberspace could exploit un-patched systems."


MapR Adds Apache Spark Stack to Distribution for Hadoop
"It has become clear that Apache Spark offers a combination of high-performance, in-memory data processing and multiple computation models that is well suited to serving as the basis of next-generation data processing platforms," commented Matt Aslett, research director, data platforms and analytics, 451 Research. “MapR's support for the complete Spark stack, combined with its partnership with Databricks, should give Hadoop users the confidence to start developing applications to take advantage of Spark's performance and flexibility."


Werner Vogels: four cloud computing trends for 2014
In 2014 expect a great rise in organisations that are adding media capabilities to their offerings. A good example is sports clubs; all are looking for ways to establish an engagement with their fan base beyond the two hours on a weekend. A successful way to achieve a weeklong engagement is by daily distribution or fresh, exclusive media content. The subscription revenues for clubs that often have millions of fans around the world are substantial. Cloud based services for pre and post production, as well as distribution, are readily available such that anyone can become an internet broadcaster operating worldwide without any capital investment.


Improving data governance and ensuring data ownership
A powerful tool is currently being developed that will remove the ambiguity in terminology; called the Financial Industry Business Ontology from the Enterprise Data Management Council. This tool aims to provide a common, standard terminology for all data for the financial industry. As standard definitions are released, it will be possible to start using this tool to reduce the uncertainty as to what the data actually is. The semantic repository of data terms covers a wide range of financial terms and common ones, such as business entities, will be of use to a broad set of financial institutions.


What makes the perfect data scientist?
Forrester Research analyst Mike Gualtieri believes a good data scientist can apply their expertise to any field. He gave the example of the “recommendations” section of Netflix, and said that it was mathematicians who were behind the development– not people with an intimate knowledge of Netflix’s audience. But the president of Hadoop distributor and developer HortonWorks, Herb Cunitz, said that a data scientist should have a good understanding of the sector they are working in. He advised enterprises to get those who understand data science tools to team up with colleagues who know the questions that the organisation wants answered – unless they have people on the payroll who can do both.


Artificial Neural Network based Web Application Firewall for SQL Injection
According to international statistics, SQL Injection is one of the most popular vulnerabilities of web applications. The consequences of this type of attacks are quite dangerous, such as sensitive information could be stolen or authentication systems might be by-passed. To mitigate the situation, several techniques have been adopted. In this research, a security solution is proposed using Artificial Neural Network to protect web applications against this type of attacks. The solution has been experimented on sample datasets and has given promising result.



Quote for the day:

"15% of one's financial success is due one's technical knowledge & 85% is due to skill in human engineering." - - Dale Carnegie

April 12, 2014

3 Trends Driving Big Data Breakthroughs: A CIO's View
By marrying external data with the terabyte of data per day spinning off of each of its sensor-equipped turbines, Fowler said GE is helping customers eke out a seemingly small 1% improvement in output that will translate to $2 to $5 million in savings per turbine, per year. That will net $66 billion in savings over the next 15 years across all 1,700-plus turbines that GE customers have in operation. The second trend changing the game in the use of big data is new platforms such as Hadoop and NoSQL databases, Fowler said. "We've seen the cartel of database vendors broken up, and some great new entrants give us new capabilities that we've never had before at a cost that we've never seen," he said.


When Machine Learning Isn’t Learning
Like k-means clustering, many algorithms being tagged with the machine learning label today are more iterative in nature than adaptive and learning in nature. I first came across the difference between artificial intelligence and a complex set of rules in high school. For a science fair project, I programmed my computer to play the game Isolation. Isolation is played on an 8 x 6 grid. Players move their piece to an open space and then punch out any space on the board. The idea is to get your opponent trapped on an island with no moves to make before you are trapped.


Is There Anything Beyond Quantum Computing?
While we don’t yet have full answers to these questions, over the past 15 years we’ve accumulated strong evidence that qubit quantum computers are up to the task of simulating quantum field theory. First, Michael Freedman, Alexei Kitaev, and Zhenghan Wang showed how to simulate a “toy” class of quantum field theories, called topological quantum field theories (TQFTs), efficiently using a standard quantum computer. These theories, which involve only two spatial dimensions instead of the usual three, are called “topological” because in some sense, the only thing that matters in them is the global topology of space.


eLearning: Ethiopia, Kenya & Beyond
Technology in schools projects have tended to do extremely well in Kenya. This is partly because the Kenyan government has placed ICT at the forefront of all its on-going initiatives, but it also boils down to a strong spirit of commercialism. This means that the government tends to leap on any available opportunities and promote competition to make them work. ... “This is the pathway to bettering yourself and there is hunger for education that is a lot more apparent within the kids in the school [than you ever see here in the UK]. They want to absorb everything. This differs from country to country in terms of the reason why.”


BPO on the Brink of a New Generation: Technology Transformation
A new research study from HfS Research, sponsored by Accenture, examines the extent to which new technologies and platforms can help companies break out of their current business process outsourcing (BPO) situation, in which BPO is still basically transactional and operational in nature and rarely transformational. The report, “BPO on the Brink of a New Generation: Technology Transformation,” is based on a survey of 773 BPO stakeholders—including enterprise buyers, service providers and advisors.


How Big Data Could Help Law Enforcement Catch Bulk Cash Smugglers
There are exciting developments in an emerging breed of software that can explore and analyze data to help uncover unknown patterns, links, opportunities and insights that can drive pro-active, cause-based decisions. Often referred to as “predictive analytics,” it is now available to help law enforcement sort through large volumes of data to predict the likelihood of targeted activity. A limited pilot program has proved very successful in intercepting narcotics flowing north from Mexico into the United States. I believe this same technology could revolutionize law enforcement decision-making at the border by increasing our odds of identifying, intercepting, and seizing bulk cash.


McKinsey research: IT needs a kick in the keister
A new study from strategy consulting firm, McKinsey, shows “growing dissatisfaction” with IT performance, from both business users and within the ranks of IT itself. The study notes that almost one-third of IT respondents believe replacing their own leadership should be a top priority to improve IT performance. This data signals a growing crisis, in which the CIO and IT are evolving but have not yet found their rightful place during a time in which expectations of IT are changing rapidly. ... For CIOs and IT, the message is clear and definite: being an infrastructure provider is not sufficient to meet expectations of today's business leaders and IT executives.


The DBA Detective: Disturbing Developments
Hell, it must be that new database. I played dumb. "I don't know what you're talking about Mildred. Which server is having trouble?" I tried to sound nonchalant, but my voice came out as a nervous squeak; the disks were her girls and they weren't happy. "There are massive reads and writes going on. My girls are rattling like mice." "I don't know, Mildred. There was a new app released last night, maybe that's it." "Well, ya better find out, and fast. Don't you guys have any monitoring?" Mildred knows how to make a guy feel small. "We're working on it," I lied, smooth as a grifter running twenties on a barman.


The Great Analytical Divide: Data Scientist vs. Value Architect
In hiring the business analyst or value architect, the “hybrid” component would focus on the quantitative/mathematical capabilities of the prospective candidate. For example, is the individual extremely comfortable with numbers? Does the individual know how to apply this knowledge to solve the given business problem. As part of the interview process, data and numbers could be presented to the candidate in order to understand their thought process in terms of identifying the real problem or business issue. Further questions might probe their thinking in how they might solve the problem.


Designing an Event Log API with RAML
Humans are the key ingredients in API design which means that API design tools and documentation formats must be human readable and writeable. Recent API documentation standards strive to be "human-centric." API Blueprint was an early leader in this area adopting Markdown as a format which is familiar to both developers and business analysts involved in the API design lifecycle. Mulesoft released their RESTful API modeling language RAML, late last year. The language could end up being just a proprietary vendor language, but there are a number of reasons why this language is interesting to the broader API community:



Quote for the day:

"The most likely way to reach a goal is to aim not at that goal but at some more ambitious goal beyond it" -- A. Toynbee

April 11, 2014

FTC Can Sue Companies Hit with Data Breaches, Court Says
Security and legal experts saw the case as a landmark test of the agency's authority to enforce data security standards on U.S. companies under a section of the FTC Act that prohibits "unfair" and "deceptive" trade practices. Over the past several years, the FTC has used this clause to force numerous settlements, or "consent decrees," from companies that suffered data breaches. In her 46-page ruling Judge Salas rejected all of the Wyndham's claims and held that the FTC does have the authority to hold companies accountable for breaches resulting from their failure to apply proper security controls.


Bank on Cloud
A Microsoft Asia survey gives some interesting insights on how consumers in Asia use cloud storage services today ... Cloud storage services such as OneDrive, is like a bank. There was time when many people wondered if Banks were safest place for their cash; but most of us safe keep money in our preferred banks. Drawing parallels from history, the perception of cloud storage is changing and consumers are increasingly using it to save, share and access their valuable files and precious moments safely and with ease.


Why Should You Build Your Business Processes in the Cloud?
BPM on Cloud is IBM’s Business Process Management platform available as a fully managed cloud service. The cloud service went live in 2013 as a subscription-based service with the same world-class BPM capabilities available in the licensed product. It includes a BPM development, test and a highly available “Run” environment that is securely hosted in IBM’s SoftLayer data centers around the world. Each company gets their own dedicated BPM environment that is completely isolated from other companies’ data and secured with encrypted access to the service


Privacy authorities across Europe approve Microsoft’s cloud commitments
This is an important week for the protection of our customers’ privacy. The European Union’s data protection authorities have found that Microsoft’s enterprise cloud contracts meet the high standards of EU privacy law. This ensures that our customers can use Microsoft services to move data freely through our cloud from Europe to the rest of the world. Building on this approval, we will now take proactive steps to expand these legal protections to benefit all of our enterprise customers. The EU’s 28 data protection authorities acted through their “Article 29 Working Party” to provide this approval via a joint letter.


Heartbleed Bug hits at heart of many Cisco, Juniper products
So far, Cisco has carved out a list of about a dozen products listed as confirmed “vulnerable” to exploits based on the Heartbleed Bug, plus another list of over 60 products considered “affected” because of OpenSSL but still being investigated. About two dozen products have been confirmed to be “not vulnerable,” as well as the hosted Cisco service called Cisco Meraki Dashboard. Cisco also says its Webex service was vulnerable to the Heartbleed Bug but has been fixed. This long list made by Cisco is subject to change and updates and at any moment, no specific software security updates have been made available, though could change at any time.


Nearly 100% Are Open To Outside Help From Trustworthy Sources
"Given how vitally important it is for the CEO to be getting the best possible counsel, independent of their board, in order to maintain the health of the corporation, it's concerning that so many of them are 'going it alone,'" says Stephen Miles, CEO of The Miles Group. There are many fee-based CEO peer groups (also known as 'executive roundtables' or 'mastermind groups') across the country offering opportunities for owners, presidents, and CEOs to gather with their peers and have dialogue in a confidential open table format. Some are regionally specific and others are industry specific.


Website admins will be busy dealing with Heartbleed
The first thing website owners should do is determine who is responsible for maintaining the OpenSSL software on the servers that host their sites. "If it is a dedicated server, it is your responsibility," researchers from Web security firm Sucuri said in a blog post. "If you are on a shared hosting platform, contact your hosting provider to remind them to update their servers." Once the OpenSSL installation is patched on the server and attacks are no longer possible, it's time to obtain a new SSL certificate and revoke the old one to ensure that any private key information attackers might have obtained though the flaw won't allow them to decrypt traffic in the future.


Challenge: Keeping the Internet of Things grounded in reality
IoT is one big, complex scenario, and really needs to be toned down to specific functions and applications where it really makes sense, and is straightforward to implement. There are some great feet-on-the-ground examples of where it is creating new business opportunities. In insurance, for example, auto insurers are installing telematics sensors into policyholders' cars (with their consent, so far) to track driving patterns — and offer discounts to good drivers.


Pros and cons of using secure containers for mobile device security
Secure containers are an important part of mobile application management (MAM), along with security policies such as requiring PIN locks and whitelisting specific applications. Containerization provides a balance of security and enhanced productivity to employees, so it’s important that the secure container experience is good enough for employees to keep using it. ... One of the biggest benefits from a management perspective is that this technology allows IT to take a unified security approach and apply policies or actions across multiple devices.


Developers Oriented Project Management
Many agencies have fear of letting the programmers, especially junior programmers talk with the customer. They are not confident in their own programmers communication skills. However there is no other way for them to learn it, but to actively and constantly talk to the client. Engage in the communication to understand the domain of the problem and real business cases that are the reason for the software to be built. After all, that's what Domain Driven Development encourage us to do. To talk to the customer and get to know their domain very well.



Quote for the day:

"A life spent making mistakes is not only more honourable, but more useful than a life spent doing nothing" -- GB Shaw

April 10, 2014

The Search for Creative Destruction
In our view, the process of creative destruction is primarily driven by product or business model innovation – often abetted by technology– that results in a superior value offering for consumers, be it higher performance, greater convenience or lower cost. This enhanced value proposition is the source from which economic benefits then flow, first to the innovator and over time to its consumers and competitors. The new product or model often proliferates into a new paradigm until subsequent innovation in turn threatens its dominant position.


How Tech Can Help Cities Reduce Crime
Camden County Police Chief Scott J. Thomson calls it a "significant departure from policing" in that it moves both toward the future and the past. "With our boots-on-the-ground goals, it's like 1840s policing of having cop building relationships," he says. "What's allowed them to do that is having bleeding-edge technology. It's back to the future technology." ... because cars are GPS-tracked through an Automated Vehicle Locator System, the system automatically locates the two nearest patrol cars to an emergency and directs them via in-car computers to that location.


Stung by file-encrypting malware, researchers fight back
Kevin Haley, director of Symantec's security response team, said Wednesday "it's the perfect kind of criminal scam. You get people scared and not thinking, and you can make a lot of money out of it." Ransomware schemes may be rising due to the sheer profitability and declining effectiveness of Web-based scams such as bogus security programs. Haley said Symantec estimates ransomware perpetrators on an average achieve a 3 percent response rate, and demand payment that is much higher than those peddling fake AV software, typically $50.


Internet Of Things Demands Open Standards
Ashton says the next-generation IoT has the potential to change the world, and I agree. By eliminating human beings as the primary creators and "routers" of information, the IoT becomes an ultra-efficient auto-organizing entity that handles all the myriad mundane details -- liberating human beings to focus on ideas. For this to happen, however, communication must take place on multiple levels, from the hardware that comprises the physical underpinnings of the IoT -- the internal computing parts inside each device -- to the communications protocols and methodologies that links from device to device and from the device to the cloud and back.


How Google Humanizes Technology in the Workplace And You Too, Can
Trends like these not only suggest that we're allowing technology to dehumanize us, our incessant connection distracts us from remaining present with other people, our work, and from sustaining any meaningful flow in our lives. Using the occasion of the Internet’s silver anniversary as an inflection point, I reached out to Google Human Resources Director, Dr. Todd Carlisle, to see if his firm has learned to more successfully utilize and integrate technology and even re-humanize it in their workplace. Here are five of his most useful insights:


eBook: Leveraging Cloud and Mobile
Spend on cloud and mobile will dominate technology investments for finance departments this year, but while the potential ROI in those areas is huge, so are the risks. By now most companies have adopted some cloud systems, and the good news is the process of implementing these solutions has gotten easier and more predictable. Unfortunately, for some organizations the process still has unexpected but significant complexities. Mobile is also on track to reach new productivity heights over the next two years, but CFOs still have concerns, particularly about device security management.


Big Data: A Misguided Critique
Here are the "problems" they have with big data, along with my responses. Although big data is very good at detecting correlations, especially subtle correlations that an analysis of smaller data sets might miss, it never tells us which correlations are meaningful. This is the worst. The example offered: From 2006 to 2011, the US murder rate was well correlated with Internet Explorer's marketshare. Correlation, but evidently no cause. Here's a news flash, guys. That's not a problem with big data. If it's a problem at all, it's a problem with statistics. A fundamental challenge in statistics is extracting cause from correlation.


NASA Releases 1,000 Apps To Public
Software makes up about a third of reported NASA inventions each year, and by publishing a software catalog the agency hopes to increase the ability of others to make use of its software significantly, said Daniel Lockney, who manages NASA's Technology Transfer Program. The TTP, which oversees the agency's intellectual property and the transfer of technology for commercialization and public use, is part of the agency's Office of the Chief Technologist. "Traditionally our [apps] were distributed at different offices and labs around the country. So we needed to gather everything in one place," said Lockney in an interview with InformationWeek Government.


The onus is on IT to improve perceptions around IT culture
"The culture surrounding how IT and the rest of the business relates to one another is becoming increasingly divided," said panel member Vivek Bhaskaran, founder and executive chairman of web-based research technology company, Ideascale & Survey Analytics. "We still have way too many companies that view IT as a set of administrative tasks that they are spending way too much of their budgets on." ... The disconnect between these perceptions and what departments think IT is in the business of, can stand in the way of innovation, Bishof said.


Law Firm CIO Makes the Case for Microsoft Lync
"People don't even realize it's a Lync phone system," he says. "The core infrastructure is functional. We've had over 30,000 minutes of conference calls on those phones without people realizing it." It is what Leung calls the "phone+" features - like the capability to seamlessly go from a call to a conference call to a video call to whiteboard functionality - that still need work, he notes. The features work, but are not always easy to find without some training. "The phone+ functionality, it's not as intuitive as I would have wanted," he says.



Quote for the day:

"I never learned from a man who agreed with me." -- Robert A. Heinlein

April 09, 2014

Plenty of drivers to craft a hybrid cloud strategy, but caveats too
Unless an organization's systems of record and systems of engagement are fully on-premises or completely in the cloud -- and few are strictly one or the other at this point -- that organization is operating in an environment that requires a hybrid cloud strategy. Hybrid cloud management -- a balancing act that combines the safety of keeping sensitive data on-premises and taking advantage of scalability and agility -- is becoming increasingly important to IT leaders.


Users face serious threat as hackers take aim at routers, embedded devices
Routers and other embedded devices have not been on attackers' radar until now, at least not on a significantly large scale. That's starting to change and if the attacks observed this year are any indication, it might be happening at a faster pace than manufacturers can react. Because routers can affect all other local devices that access the Internet through them, they are a rich target, said Trey Ford, global security strategist at security firm Rapid7, via email.


Eight (No, Nine!) Problems With Big Data
Is big data really all it’s cracked up to be? There is no doubt that big data is a valuable tool that has already had a critical impact in certain areas. For instance, almost every successful artificial intelligence computer program in the last 20 years, from Google’s search engine to the I.B.M. “Jeopardy!” champion Watson, has involved the substantial crunching of large bodies of data. But precisely because of its newfound popularity and growing use, we need to be levelheaded about what big data can — and can’t — do.


The IT operations side of acquisitions: Look to the cloud for ERP alternatives
The plot thickens when you are talking about disharmony in major systems that engage every level of a company, such as enterprise resources planning (ERP). ERP is a corporate "drive chain" system starting with the planning of product requirements in sales and engineering, which in turn dictate the activities of purchasing and manufacturing, which are then linked back into corporate financial and service functions. When two organizations operate two different ERP systems, achieving a "smooth operational landing" in a merger can quickly turn into a nightmare.


Why Every Data Architect Should Be An Analyst First
Data architects need to walk in the shoes of an analyst. Data architecture is no longer only about the technology you implement, it is about creating solutions for analysts and consumers of data. If you can’t think like an analyst or business user, you can’t know what they need. It is time to get educated on using data vs. educating the business on data technologies. The best way to do this is to experience what it takes to be a data scientist, business or operations intelligence analyst, or customer analyst.


3 Compelling Steps to Align Business Strategy with IT
IT managers do comply with the constantly changing external environment that keeps the organisation on its toes, demanding continuous evolution to adapt to the growing market demands. Besides this, the change should be in sync with the regulatory compliance framework. IT managers agree that technology plays an important role in driving competitive advantage; and that it is the only lever available to the enterprise that helps it scale up its business. But the big question is: ‘How does an enterprise extract the most out of IT? And why is it important to align IT with business?


After HIPAA Omnibus Rule 2013: How to implement continuous compliance
To create a culture of continuous compliance, healthcare organizations need to build comprehensive compliance plans based around any relevant HIPAA obligations, which means getting a grip on documenting compliance controls and figuring out how to maintain that documentation. Outlining each element of the HIPAA Security Rule and documenting specific business practices will hopefully develop a shared understanding within the organization of the processes that enable HIPAA compliance.


The 'always-on' IT culture: Get used to it
Not every IT professional is as accepting as Meadows of the growing demand for around-the-clock accessibility, whether the commitment is as simple as fielding emails on weekends or as extreme as attending an impromptu meeting in the middle of the night. With smartphones and Web access pretty much standard fare among business professionals, people in a broad range of IT positions -- not just on-call roles like help desk technician or network administrator -- are expected to be an email or text message away, even during nontraditional working hours.


Freescale Unveils ARM-Based SoCs for SDN, NFV
The demands these trends are putting on networks create the need for SoCs that are programmable, armed with accelerators and can support such protocols as OpenFlow for SDN, according to Freescale officials. SDN and NFV offer the promise of networks that are more programmable, flexible and automated by putting much of the network intelligence now found in the hardware into software. However, just as important is having hardware that is optimized for these new models, according to Tom Deitrich, senior vice president and general manager of Freescale's Digital Networking group


Distributing Complex Services in Cross-Geolocational IDCs
All distributed systems with data in different areas face challenges in data consistency, availability and partition tolerance, and according to CAP theorem we cannot satisfy all three. We do single write multiple read: we have pre-defined master write nodes, and we make all the write nodes in one SET - we call it the data source SET. Whenever a data source is generated, a sync is triggered in our distribution system (we call it the sync center), which syncs the write operation to all other IDCs in China, and this same operation gets executed in every single SET, too. So we are not syncing data, but duplicating user operations, so the process would be faster.



Quote for the day:

"An overburdened executive is the best executive, because he or she doesn't have the time to meddle" -- Jack Welch

April 08, 2014

Yahoo email anti-spoofing policy breaks mailing lists
The specification introduces the concept of aligned identifiers, which requires the SPF or DKIM validation domains to be the same as or sub-domains of the domain for the email address in the "from" field. The domain owners can use a DMARC policy setting called "p=" to tell receiving email servers what should happen if the DMARC check fails. The possible values for this setting can be "none" or "reject." Over the weekend Yahoo published a DMARC record with "p=reject" essentially telling all receiving email servers to reject emails from yahoo.com addresses that don't originate from its servers, Levine said.


Scientists apply physics to biology to create uncrackable encryption scheme
The way your heart and lungs interact is an example of “coupling functions;” both organs carry out separate jobs to keep you alive, yet they must also communicate back and forth with each other -- cardiorespiratory interactions -- to coordinate their rhythms. The paper on Physical Review X included this handy-dandy visual aid.  “Here we offer a novel encryption scheme derived from biology, radically different from any earlier procedure,” stated Dr. Stankovski. “Inspired by the time-varying nature of the cardio-respiratory coupling functions recently discovered in humans, we propose a new encryption scheme that is highly resistant to conventional methods of attack.”


Microsoft Shows Off 'Power Of The Cloud' With Azure Servers
This is the sort of thing that Microsoft has been talking about since the Xbox One reveal, but we’ve yet to get much of an idea of how it will work when the rubber hits the road. The video below is a demonstration of two high-end gaming machines, one of which is connected to Azure’s cloud server, one of which isn’t. When the Microsoft presenter starts loading the scenario up with some complex physics, the unconnected machine struggles to maintain framerate while the connected one clips along at 32 fps. It should be noted that this is not Xbox One footage, but rather a PC prototype. The recording is courtesy of Arekkz Gaming.


All that a CIO needs to know about CRM was said already by the Dalai Lama
There is no beginning or end to the Magic Quadrant – it is not a cycle with a beginning, middle and end. It is not a novel or story with character, setting, plot, problem and resolution neatly bent around a beginning, a middle or an end. Nor are the dots random positions of Brownian Motion. Positions grow, decline, evolve based on the readiness of the market and the prowess of the software suppliers and the consultancies and integrators to bring the vision into reality. And here the thoughts that I heard long ago from the Dalai Lama, who will be 80 next year, are helpful.


Entrepreneurship Always Leads to Inequality
Inequality, in the broadest sense, is precisely, and perhaps paradoxically, what entrepreneurship is all about: entrepreneurs use their wit and grit to burst into new markets and generate extraordinary wealth, sometimes very quickly, more often over decades. Along the way, entrepreneurship rewards smart and risk-tolerant investors (who helped build the success) with wildly above-market (read: unequal) financial returns. The most successful entrepreneurship is disruptive — a term entrepreneurs these days have donned as a magic mantle: “We have a disruptive business model, a disruptive technology, and will disrupt the market” goes the startup pitch.


Microsoft shows off next-gen Windows for connected cars
Microsoft has been in the automotive space for a very very long time—probably more than 15 years, according to Steve Teixeira, who works in the developer division at Microsoft. A good chunk of cars on the road run either Windows CE or Windows Automotive, including BMW, Fiat, Ford, Kia, and Nissan. Now, Microsoft is prepping yet another version, Teixeira revealed at last week’s Build event. The company has already tested its new version of Windows for the car, both in simulators that model eye-tracking, as well as in actual cars in a local Seattle raceway.


How MDM works -- or doesn't work -- for SMBs
Right off the bat, things are tricky given that smaller companies often implement BYOD since they can't afford to provide employees with devices. "In some ways, it changes the landscape a little bit, because users may be hesitant to allow corporate control of their devices," says Tyler Shields, lead mobile analyst for Forrester. "But if you propose the trade off as, 'If you want access to sensitive material, you have to have MDM,' the user will almost always accept MDM on there for the convenience." With BYOD in place, SMBs either opt for endpoint security or simply ask that employees have "something on their devices, some sort of security," adds Shields.


The Science and Art of Customer Matching for MDM
The best customer MDM systems do not exist in a vacuum. They are continually updated with the latest and greatest data available, whether that be from a customer change request, an internal CRM system or a partner data feed. But in order for this data to be meaningful and accurate, it must be integrated with existing data so as not to create duplicates or apply updates to the wrong record. The challenge with customer MDM is that names are not unique. In addition, persons may change their name and customers may shift addresses.


China obtains patent concessions in return for approving Microsoft-Nokia deal
China's commerce ministry, however, fears the patent enforcement could go too far. Because Microsoft is entering the smartphone business, the company has the incentive to raise its patent licensing fees as a way to stifle the competition. Android makers could be forced out of the market, or pass the costs on to the consumer, the ministry added. To prevent the patent abuse, Microsoft has promised it won't use so-called "fundamental patents" to seek a product ban on Android handset makers. Nor will the company seek to increase their patent licensing fees following the acquisition.


Modern C++ and Visual Studio
One of the features that Modern C++ offers is simplified (from the programmer’s perspective) memory management when using new-> make_unique or new->make_shared. No need for delete, automatic lifetime management exception-safe. Another area is how values types are handled more efficiently for move operations. C++11 added the idea of moving object-like types. Building on this approach, the ability exists to take ownership instead of making copies that have to then be deleted. The improved move semantics can improve the speed of legacy code simply by recompiling with C++14 capable compiler.



Quote for the day:

“Keep your fears to yourself, but share your courage with others.” -- Robert Louis Stevenson

April 07, 2014

Dutch government pays millions to extend Microsoft XP support
The move by the Dutch government follows a similar deal the software giant struck with the United Kingdom government. It was announced last week that the UK government agreed to pay more than £5.6 million to Microsoft to continue its support for Windows XP by one year. The deal is expected to see Microsoft provide security updates for XP, Office 2003, and Exchange 2003 software being used on UK public sector PCs. The UK government said it expects the majority of its organisations to migrate away from the XP platform by April 2015.


Benefits of video conferencing include less travel, but it's not No. 1
For decades, enterprises have turned to video conferencing in large part as a means of reducing business travel expenses. However, a recent survey by Duxbury, Mass.-based Wainhouse Research of 4,700 end users of video conferencing found that the incentives for using video are shifting: 94% noted that the biggest benefit was increased efficiency and productivity; 88% cited increased impact of discussions; and 87% said video expedited decision-making -- the same percentage who said it reduced travel. The survey was included in a whitepaper sponsored by video conferencing vendor Polycom.


Ride the commodity IT wave by attempting bold tech strategies
Rather than owning a complex and expensive infrastructure to support back office IT functions, they can now be purchased at commodity prices, often an order of magnitude less expensive than traditional, in-house enterprise software. In the past few years, it has become possible to build a large company IT infrastructure without purchasing hardware, software, or the internal resources to maintain that infrastructure. This has often been regarded as a cost-saving maneuver, or in some cases as a threat to existing IT staff, since their jobs can now be sent "to the cloud.


6 ways the Internet of Things will transform enterprise security
Over the next few years, analysts expect tens of billions of devices to be connected to the Internet in similar fashion. The so-called Internet of Things (IoT) phenomenon promises, or threatens, depending on your point of view, to transform our understanding of the Internet and a networked world. A lot of what will transpire will be on consumer-oriented products. But as with everything in technology, what happens in the consumer world will inevitably affect the enterprise. Here in no particular order are six ways the Internet of Things will affect enterprise security:


Supplier innovation: Becoming the customer of choice
In today’s competitive supply markets, the challenge for buying organizations is to make themselves as “attractive” as possible to innovative suppliers, so that they — rather than their industry rivals — get first refusal on new ideas and product enhancements. Attractiveness in this context goes beyond order volumes and the amount of money a customer spends with a supplier each year (although these things are, of course, important) and into areas such as how willing the customer is to listen to ideas, how quickly they make decisions, the extent to which they share development risks/costs, and their effectiveness in commercializing new products.


Microsoft to restore Start menu to Windows
"I'm not here to announce the next version of Windows," Terry Myerson, the head of Microsoft's operating systems engineering group, said at Build. "But I am going to share that we are going all in with this desktop experience to make sure your applications can be accessed and loved by people that love the Windows desktop." Myerson showed off two features of the unnamed update to Windows 8.1: A Start menu and windowed "Modern," ne "Metro," apps on the desktop. Both had been rumored to be coming to a future version of Windows; those claims first surfaced in December 2013.


Bug Fixing Vs. Problem Solving - From Agile to Lean
One of the misconceptions I’ve made while working with software development teams using agile methodologies is that I initially confused bugs with problems ... now believe that our agile team producing bugs was not a Lean system producing learning opportunities : it was a team having quality problems, which is something I have seen with many teams.  The goal of this article is to describe how my thinking has been evolving on the topic of bugs and problems, provide some hints on how to better understand the problems causing bugs in order to improve the performance, and put this into perspective with some real life stories.


Six impossible things Satya Nadella has already done
Microsoft is enjoying a resurgence that many attribute to its new CEO. Satya Nadella is certainly galvanising the company, and the enthusiasm of product teams at the recent Build 2014 conference was noticeable. But for those who have tracked his career at Microsoft, the fact that Nadella's second month in the CEO seat sees the company's stock price climbing high isn't out of step. Like the White Queen, Nadella has been associated with a few things usually considered impossible at Microsoft.


Software-based routers on x86 servers are becoming reality
The concept of software-based routers has been around for well over a decade. The latest versions of software-based routers have been hardened via years of experimentation and deployment. Open source communities, including Quagga and Brocade's Vyatta, have been developing software routing. In addition, advances in server hardware performance mean that more routing functions are now in scope.


5 Steps To Become A Digital Business
Any digital business is still a work in progress. Chances are your company wasn't born digital like Amazon, but chances are also good that, even in slow-moving industries like construction, you'll become the next Borders if you don't adjust to the way customers use digital products and services. Many companies have no problem looking and feeling digital -- a mobile app here, a redesigned website there -- but the real challenge is being digital. That means using technologies like cloud, mobile, and agile development to create better customer experiences that become revenue.



Quote for the day:

"Every exit is an entry somewhere else." -- Tom Stoppard

April 06, 2014

Cryptocat Sticks to Openness Despite Grief Over Audits
On Wednesday, Cryptocat's founder, Nadim Kobeissi, announced the release of two more code audits, both of which found flaws with the chat program that have now been mostly resolved. But the release of the audits fired up critics of Cryptocat, which is an easy-to-use instant messaging program that allows people without a background in computer security to exchange encrypted messages. The critics tend to use the audits as fuel to throw doubt on the viability of the project despite the fact that the project takes the audits seriously and quickly works on fixes.


How the Internet Is Taking Away America’s Religion
Downey’s approach is to determine how the drop in religious affiliation correlates with other elements of the survey such as religious upbringing, socioeconomic status, education, and so on. He finds that the biggest influence on religious affiliation is religious upbringing—people who are brought up in a religion are more likely to be affiliated to that religion later. However, the number of people with a religious upbringing has dropped since 1990. It’s easy to imagine how this inevitably leads to a fall in the number who are religious later in life. In fact, Downey’s analysis shows that this is an important factor.


Public sector lacks IT skills to deliver services effectively
Mike Fetters, public sector director at totaljobs.com, said: “The public sector is filled with talented people, including IT professionals. But there is no denying that the last three years have been a tumultuous time, with widespread staff cuts and reforms by Whitehall affecting everyone in local government, central government and the NHS. “While there have been huge achievements in terms of reform implementation, those in the public sector are clearly worried about their ability to continue to deliver services. They have indicated that IT skills is an area in which they need more support.”


How to Protect Valuable or Personal Data on PC, Hard Drive and Flash Drive
Portable computers are taken everywhere: home, vacations, or business trips. It makes them an easy target for criminals, especially for the private data they contain. Flash drives are also an easy theft target. Even a failed hard drive that you send back to your vendor for warranty is a potential threat to your private intellectual property. How can your personal data be protected? With one word - encryption! Data encryption has gone mainstream with Windows BitLocker, an optional security feature that enables data protection on volumes with 128/256-bit AES (Advanced Encryption Standard) encryption.


Open-Office Backlash: Seeking Productivity in a Noisy World
“The open-office movement is like some gigantic experiment in willful delusion,” Jason Feifer of Fast Company wrote recently in an annoyed screed calling for offices for all. “Maybe we can spend less on space, the logic seems to go, and convince employees that it’s helping them.” In a New Yorker piece called “The Open-Office Trap,” Maria Konnikova reports on data point after data point detailing how far the open office has fallen out of favor with employees. The sound of fellow employees doesn’t foster a can-do spirit, but a get-me-out-of-here reaction: In a study conducted by Cornell University psychologists,


How Can Server Monitoring Improve Performance?
It’s important to maintain a careful watch over a company server as misuse of this technology can lead to data loss and it can incur financial costs. Server monitoring tools provide administrators with an easy way to maintain a vigilant approach as they provide alerts and function to keep the administrator up to date and abreast of any problems – potential or current. A network monitoring tool is a powerful application that can monitor bandwidth, availability and server performance monitoring.


Proposed health IT strategy aims to promote innovation, protect patients...
“The diverse and rapidly developing industry of health information technology requires a thoughtful, flexible approach,” said HHS Secretary Kathleen Sebelius. “This proposed strategy is designed to promote innovation and provide technology to consumers and health care providers while maintaining patient safety.” Innovative health IT products present tremendous potential benefits, including: greater prevention of medical errors; reductions in unnecessary tests; increased patient engagement; and faster identifications of and response to public health threats and emergencies.


Indosat Routing Error Impacts Few but Hits Akamai, Chevron
The problem was quickly corrected but still caused problems for companies such as Akamai and Chevron, Zmijewski wrote. It also caused a flood of traffic to hit Indosat's network.ISPs and telecommunication providers publish public data on their networks that is used in routers to direct Internet traffic. That data is distributed to other providers using BGP (Border Gateway Protocol), a specification for exchanging such information. BGP data changes are "announced" and then picked up by other network providers. But errors in BGP data can cause websites and networks to be unreachable.


Say Hello to Microsoft’s Answer to Siri
Like Siri for iOS devices and Google Now for Android phones, Cortana can answer spoken questions like “How old is Barack Obama”; and it can act on commands such as “Wake me up at 7 a.m. tomorrow.” However, in a demonstration of the app given at Microsoft’s Build conference, Cortana appeared to be more closely integrated with other functions and apps on a device than its competitors. Unlike Siri and Google Now, it is possible for developers to write apps that can be controlled using Cortana. Cortana appears to combine design features of Apple and Google’s own virtual assistants. Cortana is similar to Siri in that you are encouraged to address the app as if it really had a personality of its own


Parliamentary computers crash 90 minutes after IT assurances
Users of the system repeatedly endured interrupted and slow internet access, delayed delivery of emails sent outside Parliament, and computers that kept freezing. Miller apologised for the problems, which resulted from an upgrade to the network. She said: “Unfortunately, in January, one of our suppliers involved in this upgrade inadvertently introduced an error into the supporting software. This had the opposite effect of that intended; that is, it reduced the capacity of the access to the internet.”



Quote for the day:

"I believe it is important for people to create a healthy mental environment in which to accomplish daily tasks." -- Darren L. Johnson

April 05, 2014

Rumored Android feature: Google Now Bill Pay
With the ability to add various bill payments to Google Wallet, you could then simply say "Okay, Google Now, pay Verizon bill," and Google Wallet would handle the rest. The big question... are we ready for that? Is the average user ready to hand over the payment of their bills to a service like Google Wallet? I think, yes. Why? Already an overwhelming amount of people pay their bills on line. According to Daily Finance, over 62% of Americans pay their bills online. Considering Google has gigantic plans for their payment system (including the ability to use your smartphone in place of your credit/debit card), there's no reason why your various bills could not be easily paid through their system.


Microsoft releases Windows Library for JavaScript as open source
The library features components that can help build the infrastructure of a Web app, such as data binding. It also offers advanced user interface controls and designs such as ListView, FlipView, animations and semantic zoom. Microsoft offers demonstrations of the various features, along with their implementation code, on the WinJS Preview Web site. Gusmorino admitted that work still needs to be done to make WinJS fully compatible with non-Microsoft browsers, such as Firefox and Google Chrome. Some work has already been done to allow WinJS to easily interoperate with other JavaScript libraries, such as Angular, jQuery, and Knockout.


Is Big Data Under Threat by New Internet Magna Carta?
The reputation of big data has suffered with the revelations by wistleblower Edward Snowden that the U.S. National Security Agency (NSA) has been systematically using big data analytics to ‘spy’ on everyone’s communications as well as perform targeted surveillance of individuals and companies. We can all be certain that the U.S. is not the only government agency in the world to collect and use big data. For example, former French foreign minister Bernard Kouchner said "Let's be honest, we eavesdrop too. Everyone is listening to everyone else. But we don't have the same means as the United States, which makes us jealous.”


XPocalypse Now: Security experts size up the cyberthreats
Windows XP users have managed so far to defend themselves with relative success, so what will be different once Microsoft support ends? Security experts predict a couple of scenarios. The more ominous is that attackers have already developed an arsenal of Windows XP “zero day” exploits, and they’re just waiting until Microsoft support ends to unleash them. While the deadline makes for good drama, some security folks reject the notion that attackers are lying in wait. “If the ‘apocalypse’ were going to happen, don’t you think it would have already happened?” says Andrew Storms, director of DevOps for CloudPassage.


The Truth About Clouds And Data: Can Your Storage Survive Climate Change?
The agility of modular, “grow-as-you-go” storage goes beyond flexible capacity. You can see it in operational efficiency. In days of yore (and maybe even in your days), companies were forced to use proprietary hardware solutions found in legacy storage: solutions that only allowed them to run one application at a time per physical server. Scalable environments, on the other hand, not only use industry standard hardware for just-in-time scaling, but also provide intelligent software to simplify and even automate many operational tasks, including reallocation. This allows providers to run different workloads on shared infrastructures. Such an environment can move with your data, and not just grow with it. Now isn’t that much more cloud-like?


To Motivate Employees, Apply This Scientific Rule Of Leadership
Employees who are selected, oriented, and reinforced properly, and who are surrounded by peers of the same caliber, will thrive when given significant autonomy. Otherwise, they’ll wither. There are dozens of studies to support this, inside and outside of business life. (You may prefer the term “empowerment” to autonomy. That’s fine. I think “autonomy” is the better word because it’s scarier, more blunt. And if what I’m talking about here doesn’t make an old-style autocrat at least a little nervous, then I’m not getting the point across.)


Technology Makes a Difference for Location Analytics
A look at the capabilities necessary for effective location analytics indicates why tools designed for the purpose get better results. More than three in five organizations said three basic capabilities are important: geographic representation of data, visual metrics associated with locations on a map, and selecting and analyzing locations on a map. ...  All of these basic capabilities are the building blocks for conducting specific analytics that can identify or recommend actions from the mashup of data about a location or to provide insights to guide decisions based on location-specific indicators.


Putting the 'B' in BRM
The challenge: Justify to the senior management committee the expense of business relationship management (BRM) within the IT function. Now, there are many ways to do that. All the tools for assessing value can be drawn upon. There's the balanced scorecard, ROI, maturity models (with key performance indicators) and assessments against them, surveys, IT investment ratios, IT productivity over time. All very plausible, given the right circumstances. But as CIO, I knew that I had to do more than show that BRM made compelling sense from a stockholder perspective. I also had to show how its success would be measured over time.


Health Information Technology Safety: Where the Feds Will Focus
The federal government, in its new report on creating a risk-based regulatory framework for health information technology, focuses on the functionality of HIT products, not the platform whether it be cloud-based, installed or mobile. Consequently, the framework from the Food and Drug Administration, Office of the National Coordinator for HIT and Federal Communications Commission identifies three categories of functionality: administrative, health management and medical device functions.


Seven Steps to Create an Unbeatable Enterprise Mobility Strategy
Mobility is transforming our lives. How we bank, shop, entertain, travel, learn, make decisions, and work. We’ve gone from a world that had only 500 million telephone lines in 19901 to one in which there will soon be more active cell phones than people. And as billions of sensors and devices intelligently connect to form the Internet of Things, we’ll access all manner of smart products and services via mobile technology and applications. But, are you ready for the mobility revolution? Consider the following questions to ask:



Quote for the day:

"Most discussions of decision making assume that only senior executives make decisions. This is a dangerous mistake." -- Peter Drucker