December 07, 2013

5 Things You Should Do Better with Each Passing Project
Project management is a great blend of the old and the new. Each new project sees you have to learn new processes and systems as well as deal with new people, which keeps it fresh and interesting. However, a lot of the tasks remain the same each time, which stops you from feeling overwhelmed with each new piece of work. This also means that you can expect to progress in your skill levels on certain tasks with each passing project.


The Year in Tech Quotes
"I just figured two's better than one. Seriously, it's a large company. We have a separation of responsibilities." ... With 2013 coming to an end, IDG News Service took an annual look back at quotes from news stories over the last 12 months. Here are a handful that stuck with us through the year


Thousands delayed after flights grounded at UK airports
Problems began when the control centre’s computer systems failed to automatically switch from night to day operations, forcing flight controllers to carry out the procedure manually. ... "We experienced a technical problem in the early hours of this morning, which means that it hasn't been possible to reconfigure the voice communications system to split out the sectors for the busier daytime traffic in some areas of the UK enroute airspace.


Never Stop Expecting More from Your Unstructured Data
Keyword technologies use probabilistic algorithms that focus on matching and are not able to make sense of the exact meaning of each word in search. Today’s businesses are dealing not only with traditional structured data, but more and more with the unstructured data (text, email and documents and more) that fill our databanks, file sharing systems and CRMs. Analysts rightly wonder how they can effectively relate the structured with the ever growing volume of unstructured data for something meaningful.


Three Ways to Say No to a Reference Request
If you find yourself in the unenviable position of being asked for a reference letter you have no interest in, or ability to write, there is a way out. In fact, there are three ways out — three excuses that are perfectly suitable. They include: 1. Not being willing or able to spend the time; 2. Not knowing someone well enough; and 3. Not being able to provide a glowing review


International Rescue - Recovering a Failing Project
Communication is key – across the team, with the external suppliers engaged to assist and most importantly with the impacted business areas. We had some tense conference calls throughout the recovery but being able to demonstrate a risk based plan to address the issues and clearly communicating it, and progress against it, bought us the time we need to succeed.


How can you adapt ITIL to be used in the Cloud Computing
Cloud computing is here and being used by organizations to allow them to be more fleet footed in time to market, and nimble in aligning to changing business needs when it comes to delivering the services to the business and its customers. From a service management perspective it makes no difference wether the service is delivered from the “Cloud”, an in house hosted infrastructure or a combination of both. You still need a framework for managing service delivery and ensuring services.


Study: Data Center Downtime Costs $7,900 Per Minute
The study reveals that even more significant costs are incurred by organizations with revenue models that depend on the data center’s ability to deliver IT and networking services to customers. The highest cost of a single event in the study was more than $1.7 million. These industries saw a slight decrease compared to 2010 costs, while organizations that traditionally have been less dependent saw a significant increase.


Is Poor Quality the Antihero of Data?
Perhaps poor quality is data’s antihero — a central character lacking some of the conventional heroic attributes but nonetheless benefits the greater good, albeit not always by the most noble means possible. After all, without poor quality there would not be, according to Gartner research, a market for data quality technology projected to produce $2 billion in constant-dollar revenue by 2017. Which is not to say that all you have to do is throw technology at poor quality data, but it is one of many essential aspects of data quality best practices.


Tokyo Has Plans to Be Asia’s Tech HQ – But Are They Enough?
“Tokyo’s high status in Asia is threatened as we face a situation where foreign companies increasingly move to other Asian cities,” project director Noriko Adachi told the newspaper. To encourage more to come back to Tokyo, the initiative will offer free Accenture consulting and advisory services; up to 5 million yen (about $50,000) in subsidies; the use of a Business Development Center peopled by bilingual staff to provide extra support;



Quote for the day:

"There is only one thing more painful than learning from experience and that is not learning from experience." -- Archibald McLeish

December 06, 2013

5 Ways To Turbocharge Innovation
How can companies avoid falling into the groupthink trap? It starts with fostering "creative conflict," whereby organizations bring cognitive confrontation to the forefront when discussing ideas and innovation opportunities. We've identified five ways to foster an environment -- and mindset -- to turn ordinary ideas into extraordinary innovations through creative conflict.


Using metro storage clusters to manage data growth, add value to IaaS
Service providers may gain significant business value by implementing metro storage clusters as well. They can use the technology to create multilayer data storage packages for customers, depending on which metro storage cluster design they chose to deploy. Requirements would dictate the design, architecture and services to be offered. Cloud providers could offer every layer of service within the data storage package at a premium service charge.


Asus 2 in 1 Device Pulls Off Hat Trick
But this is no ordinary 2 in 1 device. It requires a double take. “There are two (dual core) processors, two operating systems, two drives, two WiFi modules and more,” points out Paine. The Trio can also switch from Android to Windows 8 operating systems with a click of a button. “The tablet experience is optimized with an Intel Atom processor to run Android and the laptop experience is optimized with an 4th generation Intel Core processor that runs Windows 8 and Android,” said Jon Falker, global partner marketing manager at Intel. “It’s a trend-setter and something we’ll likely see more of in 2014,” he said.


Researchers compete to bring humanoid robots to life
"Robots right now, for the most part, are either on stationary bases working on repetitive tasks or working in a lab," said Gill Pratt, a DARPA program manager. "We're trying to move to task-level autonomy. Instead of saying, 'Move ahead a tenth of an inch,' we'd say, 'Move forward and open that door.' During a disaster, communications could be very poor. The robot needs more smarts to be able to do things on its own." Robots have yet to reach that level of development. In fact, to date they are far from it.


RedHat Takes On VMware For PaaS Crown
PaaS typically provides tools, a code check-in and check-out repository, and the ability to roll back a recent build to a more reliable version. It provides team processes and collaborative development tools in a cloud environment. Red Hat Enterprise Linux is already a favored operating system for running workloads in public cloud services. Now Red Hat needs to find its follow-up success, and it's looking to its PaaS offering.


Speedy storage: Pros and cons of SSDs and flash
Enterprise storage architects have developed many ways to increase application performance by implementing flash memory. This has raised the bar for IT professionals, who need to be able to understand the differences in order to evaluate their options. So here’s a handy guide, including use-cases and caveats for typical applications.


IT security pros often seen as 'innovation killers,' says ADP's IT security chief
IT security managers are fascinated with technology, worry a great deal about risks and are often the last to know about some IT projects, especially those involving cloud-based services, because business people tend to want to avoid the IT security department as much as they can, LaRosa suggested. ... Being a savvy technologist is great in and of itself, but talking tech to business people usually backfires because they don't want to hear "geekspeak," they want to find out how to try new things to grow the business, LaRosa said.


Sen. Markey wants to know: Can your car be hacked?
Few controls exist to prevent hackers from breaking into automobiles wirelessly and taking control of systems, McClure said. But because hackers are unlikely to gain much by breaking into individual automobiles, he said they're unlikely to spend much time hacking vehicles. The only scenario where such a threat would be likely is if someone wanted to carry out a targeted attack against a specific individual.


CIO's focus on people, innovative thinking leads to revenue-generating idea
Organizations that really value innovation, Pasik said, have to be willing to fully invest in making it work for the people who generate ideas. In January, for example, Griffin was relieved of his former duties and took the title director of innovation. To easily keep in touch, Pasik moved Griffin next door to his office. They have two officially scheduled meetings every week, but Pasik's famous pop-ins, to discuss progress on projects and new ideas, are frequent.


Steps to Address the Aging IT Workforce
Novarica identifies the impact on IT and the business, including newer systems that were built with aging client/server or Web-oriented technologies that carry great risk of adverse impact on daily operations and IT staffs that are on average less tenured than their business unit counterparts, leading to knowledge management issues. To mitigate the impact of this change, the report lists steps in three areas: processes, people and structure, that carriers can take today to preserve intellectual property, maintain or improve competitive positioning and minimize organizational and operational risk associated with the aging IT workforce.



Quote for the day:

“Those who dare to fail miserably can achieve greatly.”  -- Robert F. Kennedy

December 05, 2013

How to Get More Value Out of Your Data Analysts
There is widespread recognition of the shortage of analytical professionals. Lesser appreciated is the fact that most organizations are also way short on analytical amateurs. A May 2011 McKinsey Global Institute study on big data analytics predicted a coming shortfall of around 150,000 people with deep analytical skills – and a shortfall of 1.5 million business people with the know-how to put big data analytics to use.


8 key duties of the chief digital officer
Sam Ramji, vice president of strategy at Apigee, has been watching the emergence of this new C-title, and made some observations as to where these individuals should be focusing their efforts. He describes his epiphany coming from listening to digital leaders at the recent Chief Digital Officer Global Forum. (See -- they even have their own forum now...) Here are 8 key roles that should go into the job description of the chief digital officer:


BGP and MPLS-Based VPNs
The multiprotocol extension to BGP4, MBGP, was invented to carry such routing information between peer routers. So once we think in terms of routing 12 byte prefixes, there is a natural way to propagate the information. For security and scalability, MBGP only propagates information about a VPN to other routers that have interfaces with the same route distinguisher value. That reduces the chance of accidentally leaking information about Customer A to Customer B (quite easily done with routing distribute lists in a tunneling approach, or with route maps or distribute lists or prefix lists and ordinary BGP).


Obama says iPhone is insecure; DoD agrees
President Obama has revealed that he's not permitted to carry an iPhone. It's too insecure for the job, he says. Instead, he's stuck with a BlackBerry. Well, someone's got to have one still. However, it turns out that the Pentagon has also outlawed non-BlackBerry smartphones. ... Your humble blogwatcher curated these bloggy bits for your entertainment.


IT Consultants: Is Full-Time Work For You?
The perks of making the move can be tempting: the promotions, the bonuses, and the guaranteed benefits. So how do you decide? It would be nice to have a crystal ball; there is no sure thing. But you can still make a wise choice. Start by asking yourself why you're considering the change and what is drawing you in. Then, ask these four questions to help you determine whether a full-time position should be your next move.


PaaS system benefits go beyond just freeing up developers' time
Paul Burns, president of the analysis firm Neovise LLC, believes that PaaS has been used as too much of a catch-all. But he sees an increasing focus on moving existing appli­cations to the cloud with a PaaS system. "You take an existing application and you make it run in a cloud environment and take advantage of some of the underlying capabili­ties like elasticity," he said.


Why Are So Many IT Projects Failing?
"Project managers aren't just project-based, they're supervisors," says Innotas CEO Kevin Kern. "They are managing solutions and applications, as well as managing the software developers, and there aren't enough developers, ever. So, project managers are being asked to take on so many responsibilities that their job descriptions get blurred," Kern says.


Provocative Questions for Analytics to Answer
Consider what young people are learning in school today. Concepts such as mean, mode, range and probability theory, once taught in freshman university statistics courses, are introduced to children in their early elementary school years. Children are taught these methods in a very practical way. For example, if you have x dimes, y quarters and z nickels in your pocket, what is the chance of you pulling a dime from your pocket?


What should a CISO outsource?
Ideally, there should be two parties working in tandem - internal and external (outsourcing agency). A steering committee (including CISO/CIO) should be in command. These days as threats become more complex (mobile malware, APT, organized cybercrimes), some niche services/solutions are best taken in outsourced model/cloud model - rather can implementing all in-house. At the same time, there should be overall visibility available to CIO/CISO (steering committee) at any given time.


Data security laws and penalties: Pay IT now or pay out later
By implementing data security measures already suggested or required, your organization can avoid a host of problems. Whether your organization handles personal information now, or may do so in the future, federal and state laws are likely to set the standard by which unjust enrichment claims will be made and damages calculated. Below are examples of what is expected.



Quote for the day:

"I am not discouraged, because every wrong attempt discarded is another step forward." -- Thomas A. Edison


December 04, 2013

Making data work: Why hope is not a strategy
There are a few things to consider when implementing a capability like this. Data storage, by the way, is not really one of them. Sure, billions of interactions may have to be captured, but it’s offline storage which is cheap, and it’s only the data that is actually used to make decisions. Therefore, data storage requirements go hand-in-hand with better informed (i.e. higher quality) decisions which means the additional returns will easily pay for more, cheap disk space (on-premise or in the cloud).


Best of unified threat management 2013
SonicWall scored the best ratings across the board from readers, with the highest score for its ease of installation, configuration and administration. Users liked SonicWall's breadth of security functions and features. They also applauded SonicWall's depth of security provided by individual functions, and Dell's service and support. Overall, voters deemed the Dell SonicWall firewall appliances as "excellent" and a "very good solution."


Twitter Hashtag Inventor Explains Why Patenting It Would Have Been The Wrong Thing To Do
Hashtags like #techdirt are not only an indispensable part of Twitter, but are also increasingly to be found elsewhere as a handy way of flagging up key topics in a compact and recognizable way. Given the monopoly-mad world we inhabit, it's something of a miracle that they weren't patented. Business Insider points out that Chris Messina, the former Google employee who came up with the idea in the first place, has explained precisely why he didn't try to patent them.


CIOs to Gain Authority, Better Alignment With Business Leaders
"We seem to be veering back toward the operational type role, and I think that's a bit of an issue," Brubaker said.  Brubaker recalled his work as a congressional staffer in the 1990s when he helped draft the Clinger-Cohen Act, a major set of federal IT reforms that, among other things, mandated that large agencies and departments designate a CIO to oversee the technology operations.


Risks to the 'Internet of Things'
ISACA, an association that develops information systems and security practices and guidance, has issued a new study, Risks and Rewards of the Internet of Things, which shows the shift in perception about risk and privacy as the world becomes increasingly connected through the Internet of Things. "As this Internet of Things starts understanding the inter-relation of things, your data privacy is going to be a real issue in terms of understanding who has it and how they're using it effectively," Stroud says.


Seven Reasons for Agile Software Development : Introduction to Waterfall Model
This series of videos explain seven reasons for moving to Agile Software Development. In this introductory video, we discuss the traditional software development model, Waterfall. The subsequent videos discuss more about reasons for moving to Agile. Speaker: Raja (Rajamanickam), Enterprise Agile Coach, ProXL Consulting


How much ITSM process is too much?
You can’t design a process sitting in isolation at your desk.  Not because you are not capable, or smart enough, but because the adoption of a process requires buy-in, and for that you have to get people involved.  The trick is balancing consensus building with getting things done.  A small core team, with representation from across your organization, is the best way to proceed.  Just make sure the team is empowered to make decisions


Forrester: Three competencies CIOs need to embrace digital disruption
It will require clarity in roles, ownership and operations. Your role as CIO will vary, depending on your organization's context. But there are three essential functions and responsibilities of a disruptive CIO: soldier, captain and general. These roles can change based on the type of initiative, culture of the company, and relationships among business and technology leaders. It is plausible that a CIO is a general in one initiative and a soldier in another, but most would default to one of these three roles, which are described below.


3 reasons perimeter security is not enough for the cloud
Again – the potential for bigger breaches or catastrophic datacenter disasters is much higher in virtualized environments. The cloud is built for agility, which means entire applications can be spun up, cloned, paused, or deleted in a matter of seconds. It is crucial that you implement controls and policies to ensure that privileged users – or those who gain their credentials – are prevented from doing damage.


IT pros share blame for 'shadow IT' problem, survey shows
For the IT department, the reaction has often been, “Oh poor IT, if we could only stop the employees from doing this,” says Jennifer Geisler, senior director in McAfee’s network security division. Of the IT pros admitting complicity, 42 percent said they do it because they are “familiar” and “comfortable” using such services. A third said the “IT approval process for new software applications is too slow or cumbersome,” echoing the line-of-business managers. A quarter said the non-approved software “better meets my needs than the IT-approved equivalent.” 



Quote for the day:
 
"Affirmation without discipline is the beginning of delusion." -- Jim Rohn

December 03, 2013

Get started with the Data Format Description Language
In this age of big data, the bulk of the data begging to be analyzed is not XML, but rather it is other structured and semi-structured formats, both text and binary. Until now, no open standard has been developed that is capable of describing a wide variety of such data formats. Learn about the Open Grid Forum (OGF) proposed recommendation for a powerful language that describes many different data formats, the Data Format Description Language (DFDL).


(How To Do) XML Schema Validation
Judging by the popularity of this question on StackOverflow, it seems that a lot of people struggle to check the validity of an XML file against an XML Schema. It’s a shame that what should be a trivial task has wasted hours of developer’s lives. In this article the author try to offer a few alternatives for various platforms and hopefully make things a bit simpler. There are actually a few different options at your disposal. We’ll start by looking at what is probably the fastest and easiest option to get started with validation:


What Inexperienced Leaders Get Wrong
But as any experienced manager should know, IT is a classic illustration of the difference between bold strokes and long marches, one of my favorite managerial frameworks. Bold strokes are decisions that can be made at the top, implemented pretty quickly by command — acquisitions, divestitures, real estate purchases, layoffs. Long marches take time and the involvement of many people who must produce new elements and coordinate their actions before the change can be successful.


If CIOs became Tech company CEOs
There have been rare instances where a CIO transitioned and started selling products or services. These individuals were CIOs representing their past industries or a specific solution set; I remember one instance where the only thing such a CIO wanted to talk about is how her company had implemented a specific technology and she had lead the team towards creating the success story. She was not very successful in her pitch but told her story wherever she went.


Data Mining Reveals the Secret to Getting Good Answers
And they say their work reveals an interesting insight: if you want good answers, ask a decent question. That may sound like a truism, but these guys point out that there has been no evidence to support this insight, until now. “To the best of our knowledge, we are the first to quantitatively validate the correlation between the question quality and its associated answer quality,” say Yuan and co.


Can complex-systems be ‘architected’?
To some people – perhaps especially in the IT-related trades – ‘complexity’ is just a more extreme version of ‘complicated’: a quantitative difference, “complicated that we haven’t as yet quite pinned down the rules and algorithms for”. To me, though, I’d agree with those who argue that there’s a qualitative difference between ‘complicated’ and ‘complex’: for example, the kind of complexities that we see in wicked-problems, where even the act of looking at a context can itself change the context.


Meet WISP, the wireless future of Internet service
A WISP is distinct from other wireless services we currently use. Most cell-phone service providers offer wireless Internet service—with 4G LTE being the fastest current technology—but that doesn’t make them WISPs. Cell-phone service providers don’t expect you to use their service 24/7, and most place very low caps on the amount of data you can transfer over their networks each month. Being able to access the Internet while you’re out and about is a distinct advantage, but LTE data rates are relatively slow, and coverage can be spotty—especially away from large metropolitan areas.


CYOD: An Alternative To BYOD?
‘Choose Your Own Device’ (CYOD) offers many of the benefits of BYOD without some of the drawbacks. ... Even with the reduced set of options provided by a CYOD approach, the challenges are formidable and help may be required to deal with the increased complexity. “We offer an ‘anytime, anywhere, any platform’ service that provides access to enterprise resources from any device,” said Garewal.


Report shows weaknesses in DHS cybersecurity
Sen. Tom Coburn (R-Okla.), the top Republican on the Senate Homeland Security and Governmental Affairs Committee, blasted the department for the findings Monday. “This report shows major gaps in DHS’s own cybersecurity, including some of the most basic protections that would be obvious to a 13-year-old with a laptop,” Coburn said in a statement. “We spend billions of taxpayer dollars on federal information technology every year. It is inexcusable to put the safety and security of our nation and its citizens at risk in this manner.”


Amid security concerns, cloud insurance makes headway in the enterprise
"Cyber insurance policies were designed for premises-based systems," said Doug Weeden, director of program administration at Cyber Risk Partners LLC's CloudInsure. Consequently, some cyber liability policies exclude losses incurred by a third party, such as a cloud provider, but others include clauses that protect the client regardless of where the data is stored. So, businesses need to closely examine their policies to see if cloud coverage is included.



Quote for the day:

"Works of art make rules; rules do not make works of art." -- Claude Debussy