May 19, 2014

InfoSec shake-up in full swing
After the Symantec “bombshell”, the rest of the AV industry spent the past week scurrying around trying to stop a total erosion of confidence in their products. The reaction of Kaspersky was typical of the industry – they said that although signature scanning is now pretty hopeless, AV products comprise several more layers which provide protection. The reality however, is that it does not matter how many layers AV has – it simply does not stop nearly enough malware. Symantec have pulled their fingers out the dyke – pressures to change are fast becoming a flood. AV is based on an outdated premise of attempting to prevent malware infections.

The digital CIO: How to be a digital innovator
Rather than segmenting the IT budget into support, operations and capital investment, Lambert suggested CIOs take a holistic approach. “You need to look at IT not from a budget point of view, but from an organisational point of view,” said Lambert. “If operations and support are good enough, leave it this year, and put the money into innovation.” If there is not enough funding to do the work straight away, fund a pilot project, he suggested. But don’t use pilots to test technology improvements, pilot business improvements. “If you don’t manage this process, you tend to drift down from the top strategic projects to the bottom operational and support programmes,” he said.

Lessons Learned & Some Valuable Tips on a Data Center Move
Like many organizations, its IT operation was born with a mainframe computer in makeshift space in one of the hospital building, retrofitted to house the computer systems. They continued to expand over many years, growing to over 2500 square feet, plus additional 600 square feet in other buildings. Faced with the need to expand once again they considered several options and finally chose to design, build and move to a new 4,000-square-foot data center facility. Raritan executives had the opportunity to speak with Greg Rutledge, Data Center Manager, and Trey Jones, Director of IT Infrastructure Services, who were both involved in this major project from beginning to end. They shared the valuable lessons they learned and we share them with you in this e-Book.

Architects and Innovation – Part 1
As architect teams begin to consider their engagement model, they must include their approach to innovation. Unfortunately, though most architects would like to immediately create innovative change in their companies, there are a lot of roadblocks to getting your team’s engagement model connected to the ideation process for next generation business models. Many businesses do not formally have an idea/innovation management process at all and in others architects (if they even have titled architects) are considered to be IT order takers and not business drivers. So buyer beware the process of ‘getting involved’ may actually turn into having to create a cultural change across the entire company instead.

Why IT needs to drive the risk conversation
The problem might not lie in some stubborn dislike by technology professionals for innovative new products. The problem, CIOs and other experts agree, is that most organizations don't have a realistic, balanced or mature system for evaluating and making decisions about technology risk. Especially the risk that always comes with implementing something new. "Somebody, typically in a line of business, has some SaaS product they want to use, and they provide a business case for it: 'Here's all the good stuff that can result from the use of this. It'll make my numbers. I can access it from anywhere,'" says Jay Heiser, an analyst at Gartner.

Shaping the Future of Banking
IBM and DBS Bank are partnering to engage IBM Watson™ cognitive computing innovation to deliver a next-generation banking experience for clients. The collaboration with IBM is a recent initiative by DBS Bank to harness big data for enhancing customer experience by providing precise, customized, and quality actionable insights for meeting the needs of customers. David Gledhill, managing director and head of group technology and operations, and Olivier Crespin, COO, consumer bank and wealth management, at DBS Bank explain how Watson can enable DBS Bank to transform the customer experience and help shape the future of banking.

Information Democracy vs Information Anarchy
Much of the recent growth in the business intelligence market has been in the area of "data discovery" tools that take advantage of in-memory technology to allow users to quickly mash up data from multiple sources and explore it interactively and visually without having to create new "queries" for each step. These tools are often enthusiastically adopted by business users as a reaction against the red tape and restrictions of central IT organizations, which are perceived as information dictatorships where access to data is concentrated in the hands of a few. Although this data discovery has empowered business users in new ways, it has also introduced new dangers, in the form of Information Anarchy as defined by Liautaud

Is enterprise IT falling behind as business strategy turns outside-in?
A lot of change has occurred and a lot more remains. US-based firms are more outside-in than UK-based firms, and physical goods industries tend to be changing more than information-intensive, but heavily regulated, industries such as financial services and healthcare.  But clearly, the most notable result of this exercise is the fact that the business strategy scores are slightly – but meaningfully – higher than the IT management results.  This is consistent with our view that enterprise IT is often the most inside-out part of the modern firm, and that sales, marketing, product design and other parts of the business are more inclined to have an instinctive outside-in orientation.

Cisco CEO tells Obama that NSA spying hits tech sales
"We simply cannot operate this way, our customers trust us to be able to deliver to their doorsteps products that meet the highest standards of integrity and security," Chambers wrote in the letter to Obama, ... "We understand the real and significant threats that exist in this world, but we must also respect the industry's relationship of trust with our customers." A Cisco spokesman confirmed Sunday that the letter had been sent to Obama. Referring to the reports, including a photograph of what appeared to be a Cisco package being tampered with, Chambers said if the allegations are true, the actions will weaken confidence in the ability of technology companies to deliver products worldwide.

Architecting your organization for the cloud
While cloud computing has seen widespread adoption, many organizations still see cloud-based services as something to be kept at arms length rather than as an integral part of an organization’s extended IT architecture. This not only results in missed opportunities but also means that applications and services are architected without taking the wider area network into account. Aimed at heads of infrastructure in enterprise organizations, this paper considers how organizations can benefit from aspects of technology that lie beyond the corporate boundary — that is, the cloud — without being hampered by sometimes-artificial technological, organizational, and financial constraints.

Quote for the day:

"There are many truths of which the full meaning cannot be realized until personal experience had brought it home." -- John Stuart Mill

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